Social Events Manager

InterContinental Group; Washington, Northern (District of Columbia, KY); Hybrid; USD 70,000 - 95,000; Full time

Job summary

InterContinental Hotels & Resorts seeks a Social Events Manager in Washington, DC to plan and execute weddings, galas, celebrations and other occasions on-site. You will manage inquiries, consultations, proposals, and on-the-day logistics to ensure flawless guest experiences.

The role requires strong client-facing communications, budget oversight, and collaboration with sales, catering, culinary, and operations teams.

Qualifications

• Experience planning weddings, galas and other social events.
• Strong client-facing and negotiation abilities.
• Excellent organizational and time-management skills.
• Ability to coordinate with cross-functional hotel teams (sales, catering, culinary, operations).
• Proficiency with event management systems and CRM tools.

Responsibilities

• Plan and execute social events from inquiry to delivery.
• Prepare proposals, timelines and budgets.
• Coordinate banquet setups, décor, menus and A/V needs.
• Collaborate with sales, catering, culinary and operations teams to ensure seamless delivery.
• Maintain accurate records and reports per brand and hotel standards.

Skills

Event planning

Client-facing

Budget management

Cross-functional collaboration

CRM tools

Organizational skills

Problem-solving

Flexible schedule

Education

Associate or bachelor's degree in hospitality or related field

Tools

CRM systems

Job description

Company Description

InterContinental Hotels & Resorts is a global luxury hotel brand with properties in more than 65 countries and over 200 destinations worldwide. With over 75 years of experience, the brand combines deep local insight with refined service to create exceptional stays for guests traveling for business or leisure. InterContinental is known for its sophisticated environments, curated experiences, and commitment to memorable hospitality. Team members join an international network focused on excellence, cultural awareness, and delivering elevated guest experiences. More information about the brand and its locations can be found on the InterContinental website.

Role Description

The Social Events Manager is a full-time, on-site role based in Washington, DC, responsible for planning and executing social events such as weddings, galas, celebrations, and other special occasions. Day-to-day tasks include managing inquiries, conducting client consultations, preparing proposals, and coordinating event details such as banquet setups, décor, menus, and audio-visual needs. The role collaborates closely with sales, catering, culinary, and operations teams to ensure seamless event delivery and a consistently high level of guest satisfaction. The Social Events Manager monitors event timelines and budgets, oversees on-the-day logistics, and proactively resolves any issues that arise. This role also involves nurturing client relationships, generating repeat and referral business, and maintaining accurate records and reports in line with brand and hotel standards.

Qualifications

• Experience in event planning and management, including social events such as weddings, private parties, and milestone celebrations.
• Strong client-facing skills, with the ability to consult, negotiate, and communicate clearly with diverse guests and stakeholders.
• Proficient organizational and time-management skills, including multitasking, prioritizing, and handling multiple events simultaneously.
• Ability to collaborate effectively with cross-functional hotel teams (sales, catering, culinary, operations, and front office).
• Knowledge of banquet operations, basic food and beverage service standards, and event production logistics.
• Comfort using event management systems, CRM tools, and standard office software (e.g., Microsoft Office suite).
• Demonstrated problem-solving skills and the ability to remain calm and professional in a fast-paced environment.
• Flexible schedule, including availability to work evenings, weekends, and holidays as required by event needs.
• Prior experience in hospitality, luxury hotels, or a similar upscale environment is highly beneficial.
• Associate or bachelor's degree in hospitality management, event management, business, or a related field preferred, or equivalent practical experience.