Social Content Manager: Creative Strategy & Engagement Lead

RedBalloon; Medina (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

Clock Tower X is looking for a Social Content Manager with 2+ years of experience to craft engaging content and execute digital marketing initiatives across client campaigns. You will collaborate with a Creative Director and teams to ensure on-brand messaging that resonates with audiences across Instagram, Facebook, TikTok, YouTube, and X.

Responsibilities include publishing, asset coordination, performance reporting, and experimentation with content formats.

Qualifications

• 2+ years of experience creating, publishing, and reporting on social content for a brand, agency, campaign, or organization.
• A portfolio of social posts demonstrating strong writing, creative judgment, and the ability to adapt content for different platforms and audiences.
• Experience managing social accounts and engaging with online communities across platforms such as Instagram, TikTok, YouTube, Facebook, and X.
• Proficiency with Sprout Social or a comparable platform, native analytics, and scheduling tools, with the ability to turn results into content recommendations.
• Basic social video editing skills, including trimming, captioning, and resizing clips with tools such as CapCut, Adobe Express, Descript, or OpusClip.

Responsibilities

• Create, publish, and optimize social content across client and campaign channels.
• Collaborate with the Creative Director, leadership, and creative team to align with brand goals.
• Develop platform-specific content and coordinate assets for posting.
• Own the publishing workflow, including content readiness, stakeholder review, approvals, accuracy checks, and organized insight inputs.
• Monitor comments, messages, trends, and emerging conversations; escalate sensitive issues promptly.
• Track reach, engagement, growth, and content performance; prepare weekly reports with insights and recommended adjustments.
• Test content formats and messaging; share key findings with internal teams and clients.

Skills

Social content creation

Social media strategy

Content writing

Team collaboration

Tools

Sprout Social

CapCut

Adobe Express

Descript

OpusClip

Job description

Clock Tower X is looking for a Social Content Manager with 2+ years of experience to craft engaging content and execute digital marketing initiatives across client campaigns. You will collaborate with a Creative Director and teams to ensure on-brand messaging that resonates with audiences across Instagram, Facebook, TikTok, YouTube, and X.

Responsibilities include publishing, asset coordination, performance reporting, and experimentation with content formats.