Social Content & Community Lead

Harvey; New York (NY); On-site; USD 112,000 - 154,000; Full time

Job summary

Harvey is seeking a Social Content and Community Manager to shape Harvey’s voice across feeds and conversations. You’ll craft launch content, product news, and company thinking into native posts across owned channels and employees’ channels, while actively managing Harvey’s social communities and messages.

You’ll own DMs, comments, and mentions, build response guidelines, and triage issues to the right teams.

Qualifications

• 3+ years in social content, community management, or similar role.
• Exceptional short-form writing and editorial judgment.
• Hands-on experience managing a brand's social inbox and online communities.
• Real feel for internet culture and what makes content travel.
• Ability to write as the brand and for employees without losing the through-line.

Responsibilities

• Write scroll-stopping copy for Harvey's owned channels (LinkedIn, Instagram, X, etc.).
• Create employee/advocacy content with ready-to-post language and a consistent Harvey POV.
• Translate launches into channel-native posts, threads, and replies harmonized across audiences.
• Collaborate with the Social Manager on planning, drafting, and delivering social content.
• Maintain a steady content calendar balancing campaigns with timely posts.

Skills

Short-form writing

Editorial judgment

Brand social inbox management

Internet culture

Voice consistency

Real-time engagement

Organization & follow-through

Social analytics tools

Cross-functional collaboration

Analytical mindset

Tools

Sprout Social

Hootsuite

Brandwatch

Job description

Harvey is seeking a Social Content and Community Manager to shape Harvey’s voice across feeds and conversations. You’ll craft launch content, product news, and company thinking into native posts across owned channels and employees’ channels, while actively managing Harvey’s social communities and messages.

You’ll own DMs, comments, and mentions, build response guidelines, and triage issues to the right teams.