Social Catering Sales Manager - The Ben Hotel

Autograph Collection; West Palm Beach (FL); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Relocation assistance

Medical, dental, and vision insurance

Marriott travel discounts

401(k) retirement savings plan

Employee assistance program

Job summary

The Ben Hotel, part of Sage Hospitality's Autograph Collection, seeks a Social Catering Sales Manager in West Palm Beach to drive weddings and social events from inquiry to execution. You will craft refined client experiences, maintain high-touch service, and hit revenue and profitability targets in a luxury setting.

Responsibilities include prospecting, site tours, proposals, and coordinating with multiple departments to ensure flawless events.

Qualifications

• More than two years of post-high school education preferred.
• 1–2 years of catering or event sales experience required.
• Experience supporting weddings or luxury events preferred.
• Strong written and verbal communication skills.
• Ability to travel for outside sales calls and a valid driver's license.

Responsibilities

• Solicit and secure social catering business through direct sales efforts.
• Develop relationships with clients, planners, vendors and partners.
• Respond to inquiries promptly, ideally the same day or next business day.
• Conduct site tours showcasing event spaces and services.
• Prepare proposals, contracts, menus, and event docs.
• Negotiate pricing and terms within hotel guidelines.
• Plan and upsell all event details including logistics and decor.
• Maintain accurate client records and sales activity in the system.
• Collaborate with departments to ensure smooth handoffs from sale to event.

Skills

Relationship building

Negotiation

Sales to weddings

Client service

Communication

Education

Post-high school education preferred

1–2 years catering/sales experience

Job description

Additional InformationRelocation Assistance Available

Job Number26129890

Job CategorySales & Marketing

Location251 N. Narcissus Ave, WEST PALM BEACH FL 33401, United States VIEW ON MAP

ScheduleFull Time

Located Remotely?N

Position Type Management

Pay Range: $70,000 - $75,000

Expiration Date: 11/21/2026

Additional Information: This hotel is owned and operated by an independent franchisee, Sage Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Social Catering Sales Manager

The Social Catering Sales Manager is responsible for generating, securing, and servicing social catering business at The Ben Hotel, including weddings, rehearsal dinners, bridal showers, milestone celebrations, galas, reunions, and other special occasions.

This role creates a refined, personalized client experience from the first inquiry through the event’s completion. The Social Catering Sales Manager will represent The Ben with polish, warmth, creativity, and exceptional attention to detail while achieving established revenue and profitability goals.

Essential Responsibilities

• Solicit, negotiate, and secure new and repeat social catering business through prospecting, networking, referrals, site tours, community partnerships, and direct sales efforts.
• Develop and maintain strong relationships with clients, wedding planners, social hosts, vendors, and local community partners.
• Respond to inquiries and leads promptly, ideally the same day or by 10:00 a.m. the following business day.
• Conduct engaging, personalized site tours that showcase The Ben’s event spaces, culinary offerings, waterfront setting, and luxury service experience.
• Prepare tailored proposals, contracts, menus, and event documentation that reflect the client’s vision and maximize revenue opportunities.
• Negotiate pricing, terms, and event details within established hotel guidelines.
• Plan, detail, and upsell all aspects of each event, including space requirements, timelines, menus, beverage selections, décor, entertainment, audiovisual needs, and special guest requests.
• Prepare complete and accurate banquet event orders, contracts, resumes, and other required paperwork.
• Partner with Event Planning, Banquets, Culinary, Food and Beverage, Rooms, and other departments to ensure a seamless transition from sale to execution.
• Attend pre-convention meetings, client meetings, site visits, and select events as needed to support the client experience and operational success.
• Resolve client concerns with discretion, urgency, and a solution-focused approach
• Maintain organized, current client records, account notes, traces, and sales activity within the hotel’s sales system.
• Monitor market trends, local competition, and social event opportunities to strengthen sales strategies and capture new business.
• Meet or exceed established revenue, productivity, and activity goals.
• Represent The Ben and Sage Hospitality with integrity, professionalism, and a service-focused approach at all times.
• Maintain a polished, business-appropriate appearance and communicate professionally with clients, guests, and associates.
• Perform other duties as assigned.

Qualifications

Education and Experience

• More than two years of post-high school education preferred.
• One to two years of experience in catering sales, event sales, wedding sales, food and beverage, luxury hospitality, or a related role required.
• Experience supporting weddings, social events, or high-touch luxury experiences preferred.
• Knowledge and Skills
• Thorough knowledge of catering, food and beverage, menu development, event planning, and pricing.
• Strong ability to build relationships, negotiate, sell, influence, and provide polished service to clients and guests.
• Excellent written and verbal communication skills, including the ability to prepare proposals, contracts, menus, marketing plans, and event programs.
• Ability to analyze information, identify opportunities, and make sound recommendations.
• Strong attention to detail, organization, and follow-through.
• Ability to manage multiple priorities while maintaining a calm, polished, and client-focused approach.
• Knowledge of hotel policies and procedures, with the ability to apply sound judgment within established guidelines.
• Ability to travel to outside sales calls. A valid driver’s license is required.

Physical Demands

• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
• Ability to communicate effectively with guests, clients, and associates.
• Ability to inspect event setups and review event details.
• Ability to stand and walk for extended periods during site inspections and functions.
• Ability to occasionally lift, carry, push, or pull up to 50 pounds.
• Ability to bend, kneel, climb stairs, and move throughout the hotel and event spaces as needed.
• Ability to travel locally for outside sales calls and client meetings.

Work Environment

• Work is performed primarily indoors, with periodic outdoor exposure for sales calls, site tours, and events.
• Schedule flexibility is required, including occasional evenings, weekends, and holidays based on client and business needs.

Behavioral Focus

At Sage Hospitality, how we work matters just as much as what we do. We are guided by a shared purpose to enrich lives, one experience at a time, and a vision to redefine how the world experiences hospitality.

At The Ben, We Embrace

Inspired by Byrd Spilman Dewey’s legendary Ben Trovato Estate, The Ben carries on its namesake’s reputation as a spirited gathering place on the West Palm Beach waterfront.

Waterfront Boutique, Autograph Character

As a 208-room boutique hotel within Marriott’s Autograph Collection, The Ben offers a distinct setting for conversation, celebration, and discovery.

All associates play an essential role in creating welcoming, inclusive environments where kindness, hospitality, and excellence are felt by guests and teams alike.

The Ben Hotel and Sage Hospitality offer eligible associates a comprehensive benefits package that supports well-being, growth, and travel. Medical, dental, and vision insurance Health savings and flexible spending account options 401(k) retirement savings plan Paid leave through Sage’s Independence Plan for eligible salaried associates Marriott travel discounts Sage Hospitality hotel and restaurant discounts Employee assistance program Career development and advancement opportunities within Sage Hospitality and Marriott Benefits are subject to eligibility requirements and plan terms.

This company is an equal opportunity employer.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.