Social Account Manager, Project Manager

Jobtailor; Miami (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work – two days in the office

Annual team mini-break in Europe

Culture: open, engaged & inspirational

Job summary

PVH, a global fashion company, is expanding its social and content capability in Miami and seeks a Social Account Manager to oversee delivery of complex social content projects and support growth in our new office.

You will manage large retained accounts, present strategic thinking to senior clients, and work with creatives to drive innovative content and successful campaigns.

Qualifications

• Must have agency experience at Account Manager level or equivalent.
• Proven management of large or complex accounts in a leading role.
• Excellent project management capabilities and best-practice delivery.
• Confident, consultative approach with senior clients.
• Strong collaboration with internal specialists and external stakeholders.
• Nice-to-have experience with B2B and B2C clients; influencer experience; global clients.

Responsibilities

• Act as the key client contact on large retained social accounts, building relationships.
• Lead strategic and creative thinking presentations to senior clients.
• Oversee best-in-class content delivery and evaluate strategy success.
• Manage end-to-end delivery of large accounts and complex projects.
• Ensure quality control, proactivity, and act as escalation point when needed.
• Collaborate with growth and senior colleagues on proposals, pitches, cross-disciplinary initiatives.
• Take ownership of commercial targets and motivate core team to meet objectives.

Skills

Account management

Social content strategy

Project management

Client relationship management

Cross-functional collaboration

Job description

Overview

We are a global social and content agency expanding into Miami, Florida. We are looking for a Social Account Manager to oversee delivery of complex social content projects and support growth in our new office.

Responsibilities

• Act as the key client contact on large retained social accounts, building strong relationships and handling challenging situations.
• Lead and present strategic and creative thinking to senior clients, positioning yourself as a consultant.
• Guardian and catalyst for best‑in‑class innovative content, working closely with creatives and evaluating strategy success.
• Oversee end‑to‑end delivery of large accounts and complex projects, demonstrating agility and clarity from both client and internal perspectives.
• Manage effective collaboration within accounts, ensuring quality control and proactivity, and serve as escalation point when necessary.
• Collaborate with senior colleagues on proposals, pitches and other cross‑disciplinary initiatives.
• Take ownership of commercial targets, working with the Growth team and motivating the core team to meet objectives.

Qualifications & Experience

• Must‑Haves: Agency experience at an Account Manager level or equivalent social & content background; proven management of large or complex accounts in a leading role; excellent project management capabilities and eye for best‑practice delivery; confident, consultative approach with senior clients; strong collaboration with internal specialists and external stakeholders.
• Nice‑to‑Haves: Experience with both B2B and B2C clients; influencer experience; experience with global clients.

Benefits

• Hybrid working – two days in the office per week.
• Annual team mini‑break in Europe.
• Culture: open, engaged & inspirational.