Senior Social Account Manager - Hybrid & Global Growth

eight&four Group; Miami (FL); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid working – 2 days in the office

Annual Team Mini break in Europe

Job summary

eight&four Group, a social and content agency, is expanding into Miami, Florida, and is seeking a Social Account Manager to lead delivery on complex accounts from our new US base. You will oversee social content projects, collaborate with cross‑functional teams in London and the US, and support growth across supported client portfolios.

You will manage client relationships, present strategic thinking, and ensure best‑in‑class content while driving programme performance and cross‑disciplinary

Qualifications

• Agency experience at an Account Manager level or equivalent.
• Social & content background.
• Proven experience managing large or complex accounts in a leading role.
• Excellent project management capabilities and an eye for best‑practice delivery.
• Confident and consultative approach with senior clients.
• Strong collaborator able to interface with a variety of internal specialists, and external stakeholders.

Responsibilities

• Key client contact on a large retained social account with the ability to develop strong relationships, handle difficult situations with senior clients and drive excellence in our output.
• Also client & stakeholder liaison across complex projects and campaigns.
• Ability to lead and present on strategic and creative thinking and come across as a consultant.
• Act as a guardian and catalyst for best in class innovative content, working hand in hand with creatives.
• Key strategic content lead, constantly evaluating success of strategy and opportunities for evolution.
• End‑to‑end delivery of large accounts and complex projects, overcoming obstacles, demonstrating agility, and leading with clarity from a client and internal perspective.
• Lead on effective collaboration within your accounts.
• Oversight of large teams and accounts to ensure account health, quality control, and proactivity – as well as commercial account growth.
• Collaborate with other seniors across the business on proposals, pitches, etc – acting as a connector between various disciplines (e.g. performance, creative, etc)
• Take ownership of commercial targets (working with Growth team member on your accounts) and motivate core team to help deliver against them.

Skills

Agency experience

Account management

Social & content

Large accounts

Project management

Collaboration

Stakeholder liaison

Job description

eight&four Group, a social and content agency, is expanding into Miami, Florida, and is seeking a Social Account Manager to lead delivery on complex accounts from our new US base. You will oversee social content projects, collaborate with cross‑functional teams in London and the US, and support growth across supported client portfolios.

You will manage client relationships, present strategic thinking, and ensure best‑in‑class content while driving programme performance and cross‑disciplinary