Social Acceleration Manager, Americas

Sharkninjaoperatingllc; Needham (MA); On-site; USD 122,000 - 148,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Employee stock purchase program

Generous paid time off

Parental leave

Job summary

SharkNinja is seeking a Social Operations Lead in Needham, MA. You will define how the social organization plans, communicates, and executes globally, ensuring fast, high‑quality local market delivery across regions.

You will own regional execution, content enablement, and performance reporting, driving cross‑regional collaboration and scalable processes that align with global strategy.

Qualifications

• 2–5 years in social media, digital marketing, or cross‑functional program management — with demonstrated experience building or improving operational systems.
• Strong understanding of social platforms, influencer and creator ecosystems, and paid and organic content strategy.
• Proven ability to drive alignment across multiple teams and markets without formal authority.
• Sharp analytical capability — comfortable owning performance reporting and translating data into decisions.
• Excellent communicator across functions, time zones, and seniority levels.

Responsibilities

• Translate global social priorities into market-level execution plans and playbooks.
• Define and own regional operating rhythms: weekly check-ins, launch readiness standards.
• Identify blockers across regional programs and resolve them before escalation.
• Build knowledge-sharing infrastructure across global and regional teams.
• Drive cross-market sessions with clear outcomes and accountable follow-through.
• Own content distribution architecture and regional deployment of assets.
• Identify content performance patterns and translate them into actionable recommendations.
• Own the global social performance reporting infrastructure and KPI frameworks.
• Define and improve workflows connecting global and regional social teams.
• Oversee onboarding and training for regional social teams.

Skills

Social media

Digital marketing

Cross-functional program management

Performance reporting

Strategic planning

Job description

About Us

SharkNinjais a global product design and technology company, with a diversified portfolio of 5‑star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another that has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

AI at SharkNinja

At SharkNinja, we’re building an AI‑native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.

About the Role

SharkNinja’s social organization operates across multiple regions, brands, and channels simultaneously. The Social Operations Lead owns the infrastructure that makes that possible — the operating rhythms, execution frameworks, and cross‑regional knowledge systems that allow global strategy to land consistently at market level.

This is not a coordination role. You will define how the social organization plans, communicates, and executes globally, and you will be accountable for the quality and speed of that execution.

What You’ll Own

Regional Execution

• Own the translation of global social priorities into market‑level execution plans and playbooks — defining the frameworks regional teams work within, not just tracking against them.
• Identify and resolve blockers across regional programs before they escalates, serving as the first line of problem‑solving rather than the escalation path.
• Define and own global operating rhythms: weekly check‑ins, launch readiness standards, and cross‑functional meeting cadences.

Cross‑Regional Connectivity

• Own the knowledge‑sharing infrastructure across global and regional teams — building the systems that capture wins, document learnings, and make them accessible and actionable across markets.
• Drive cross‑market sessions with clear outcomes and accountable follow‑through, not just facilitation.

Content & Creative Enablement

• Own the content distribution architecture — defining how global assets are organized, adapted, and deployed regionally so teams move faster with less friction.
• Identify content performance patterns across markets and translate them into clear recommendations that shape future creative direction.

Operations & Performance

• Own the global social performance reporting infrastructure — building and maintaining dashboards, defining KPI frameworks, and translating data into actionable insights for senior leadership.
• Define and continuously improve the operational workflows that connect global and regional social teams.

Team Enablement

• Own the onboarding and training framework for regional social teams — building documentation and process standards that reduce ramp time and drive consistency.

What You Bring

• 2–5 years in social media, digital marketing, or cross‑functional program management — with demonstrated experience building or improving operational systems, not just working within them.
• Strong understanding of social platforms, influencer and creator ecosystems, and paid and organic content strategy.
• Proven ability to drive alignment across multiple teams and markets without formal authority.
• Sharp analytical capability — comfortable owning performance reporting and translating data into decisions.
• Excellent communicator across functions, time zones, and seniority levels.

Salary and Other Compensation

The annual salary range for this position is:

Pay Range: $122,000 — $148,000 USD

Benefits: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short‑term disability insurance, long‑term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre‑paid legal insurance, back‑up child and eldercare days, product discounts, referral bonus program, and more.

Our Culture

At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.

We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible.

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support all associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.

Learn more about us:
Life At SharkNinja
Outrageously Extraordinary

SharkNinja Candidate Privacy Notice

• For candidates based in all regions, please refer to this Candidate Privacy Notice.
• For candidates based in China, please refer to this Candidate Privacy Notice.
• For candidates based in Vietnam, please refer to this Candidate Privacy Notice.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [e-mail]