Manager, Media Operations (US)

Socket.dev

Needham (MA)

On-site

USD 89,700 - 137,500

Full time

14 days+

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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan with matching
Employee stock purchase program
Generous paid time off

Job summary

SharkNinja is seeking a Manager, Media Operations to supervise the execution and optimization of the Demand Acceleration Platform. This hands-on role focuses on campaign trafficking, naming conventions, data quality, tagging, reporting readiness, and workflow improvements across paid media campaigns.

The ideal candidate will have 2–4 years in media operations, with strong skills in Google Ads, Meta, DV360, and analytics tools.

Qualifications

  • 2-4 years of experience in media operations, ad operations, digital marketing, media activation, marketing analytics, or related field.
  • Familiarity with digital advertising platforms such as Google Ads, Meta, Amazon, TikTok, DV360, CM360, or similar platforms.
  • Knowledge of campaign trafficking, tracking parameters, pixels, tags, and measurement fundamentals.
  • Strong organizational skills with exceptional attention to detail.
  • Ability to manage multiple projects and deadlines in a fast-paced environment.
  • Comfortable working with data and identifying inconsistencies or operational issues.
  • Strong communication and collaboration skills are important.

Responsibilities

  • Media Operations & Campaign Execution: support setup, trafficking, QA, and launch processes across major media platforms; facilitate paid social boosting; apply and validate naming conventions; review campaigns for accuracy; partner with agency and platform teams; maintain documentation and resources.
  • Data Quality & Measurement Support: monitor taxonomy standards; track UTMs, tags, and pixels; investigate data discrepancies with analytics teams; maintain campaign metadata for reporting and reconciliation; support measurement readiness for dashboards and experiments.
  • Process Management & Operational Excellence: manage workflows from intake to launch and reporting; maintain SOPs and checklists; track SLAs; identify efficiency opportunities with templates and automation; contribute to improvement initiatives.
  • Brand Safety & Compliance Support: implement brand safety controls; monitor verification tools and tracking; maintain documentation on governance, privacy, and platform updates; escalate issues when identified.
  • Cross-Functional Collaboration: partner with media planning, investment, analytics, creative, finance, regional teams; coordinate with agencies and vendors; provide updates on readiness and launches; serve as point of contact for day-to-day operations.

Skills

Media operations
Digital advertising
Campaign trafficking
Data quality
Project management
Communication

Tools

Google Ads
Meta
DV360
GA360/CM360
Looker Studio/Tableau/Power BI
GTM/Tealium

Job description

About Us

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

AI at SharkNinja

At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.

Manager, Media Operations

The Manager, Media Operations supports the execution and optimization of SharkNinja's Demand Acceleration Platform, helping ensure paid media campaigns are launched accurately, measured consistently, and governed according to global standards.

The Manager, Media Operations serves as an operational partner to media, analytics, technology, and agency teams by supporting campaign trafficking, naming conventions, data quality, tagging standards, reporting readiness, and workflow improvements. The ideal Manager, Media Operations is highly organized, detail-oriented, analytically minded, and eager to learn how world-class media operations enable faster decision‑making and stronger business results.

This is a hands‑on role focused on execution, process management, and operational excellence rather than team leadership or enterprise‑wide governance.

Responsibilities
Media Operations & Campaign Execution
  • Support campaign setup, trafficking, QA, and launch processes across major media platforms.
  • Facilitates and expedites paid social boosting with Media Agency
  • Apply andvalidatenaming conventions, campaign taxonomies, tracking requirements, and media standards.
  • Review campaigns for accuracy prior tolaunchandidentifyissues before theyimpactperformance.
  • Partner with agency and platform teams to troubleshoot launch, tracking, or reporting issues.
  • Maintain documentation, templates, creative specifications, and operational resources.
Data Quality & Measurement Support
  • Support implementation and maintenance of taxonomy standards across platforms.
  • Monitor campaign tracking, UTMs, tags, and pixels to ensure data quality and consistency.
  • Assistin investigating data discrepancies andworkwith analytics teams to resolve issues.
  • Helpmaintainaccuratecampaign metadata to support reporting, attribution, and financial reconciliation.
  • Support measurement readiness for dashboards, experiments, and reporting initiatives.
Process Management & Operational Excellence
  • Help manage workflows from campaign intake through launch and reporting.
  • Maintain SOPs, checklists, and process documentation to improve consistency.
  • Track operational service levels and support adherence to launch timelines.
  • Identifyopportunities to improve efficiency through templates, automation, and streamlined processes.
  • Contribute to continuous improvement initiatives and operational best practices.
Brand Safety & Compliance Support
  • Support implementation of brand safety and suitability controls across platforms.
  • Assistwith monitoring verification tools and tracking compliance requirements.
  • Help maintain documentation related to tracking governance, privacy requirements, and platform updates.
  • Escalate potential issues or risks whenidentified.
Cross-Functional Collaboration
  • Partner with media planning, investment, analytics, creative, finance, and regional media teams.
  • Coordinate with agencies and vendor partners to ensure operational requirements are met.
  • Participate in project meetings and provide updates on operational readiness, campaign launches, and process improvements.
  • Serve as a reliable point of contact for day-to-day media operations support.
What You'll Bring
Qualifications
  • 2-4 years of experience in media operations, ad operations, digital marketing, media activation, marketing analytics, ora relatedfield.
  • Familiarity with digital advertising platforms such as Google Ads, Meta, Amazon, TikTok, DV360, CM360, or similar platforms.
  • Knowledge of campaign trafficking, tracking parameters, pixels, tags, and measurement fundamentals.
  • Strong organizational skills with exceptional attention to detail.
  • Ability to manage multiple projects and deadlines in a fast‑paced environment.
  • Comfortable working with data andidentifyinginconsistencies or operational issues.
  • Strong communicationand collaboration skillsare important.
Preferred Qualifications
  • Experience supporting paid media campaigns in an agency, retailer, brand, or technology environment.
  • Familiarity with Google Analytics, GA4, Looker Studio, Tableau, Power BI, or similar reporting tools.
  • Exposure to tag management solutions such as GTM or Tealium.
  • Interest in workflow automation, AI-enabled processes, or operational improvement.
  • Platform certifications in Google, Meta, Amazon, TikTok, or related technologies.
Success Metrics (First 12 Months)
  • Campaign Execution: 95%+ adherence to campaign launch and QA processes; consistent on‑time support for media activations.
  • Data Quality: Campaign taxonomy compliance above 95%; tracking discrepancies resolved within SLAs.
  • Operational Excellence: Adoption of SOPs and measurable workflow efficiency improvements.
  • Cross‑Functional Partnership: Positive stakeholder feedback and reliable execution of critical initiatives.
  • Continuous Improvement: Implementation of 3–5 workflow enhancements or automation opportunities.
Salary and Other Compensation

The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short‑term disability insurance, long‑term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre‑paid legal insurance, back‑up child and eldercare days, product discounts, referral bonus program, and more.

  • medical insurance
  • dental insurance
  • vision insurance
  • flexible spending accounts
  • health savings accounts (HSA) with company contribution
  • 401(k) retirement plan with matching
  • employee stock purchase program
  • life insurance
  • AD&D
  • short‑term disability insurance
  • long‑term disability insurance
  • generous paid time off
  • company holidays
  • parental leave
  • identity theft protection
  • pet insurance
  • pre‑paid legal insurance
  • back‑up child and eldercare days
  • product discounts
  • referral bonus program
  • and more

$89,700 — $137,500 USD

Our Culture

At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.

What We Offer

We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more.

We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible.

When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.

Learn more about us: Life At SharkNinja Outrageously Extraordinary

SharkNinja Candidate Privacy Notice
  • For candidates based in all regions, please refer to this Candidate Privacy Notice.
  • For candidates based in China, please refer to this Candidate Privacy Notice.
  • For candidates based in Vietnam, please refer to this Candidate Privacy Notice.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com

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