SOC Systems Administrator II (Tier 2) - Onsite

INFORMATION SYSTEMS SOLUTIONS, INC; San Diego (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Information Systems Solutions, Inc. (ISS) is seeking qualified candidates to join a Security Operations Center (SOC) supporting an RDT&E network for a US Government customer.

This role is 100% onsite in San Diego, CA and ideal for those building a cybersecurity career from an IT service desk background. As Tier 2 support, you will handle security incidents, document and triage tickets, assist with STIG configuration, and help maintain endpoint protection, VPN, and network controls.

Qualifications

• Secret clearance required.
• Active IAT Level II certification (CCNA-Security, GICSP, GSEC, Security+ CE or SSCP) preferred.

Responsibilities

• Provide phone, email, chat, and website comment-based customer service and technical support to RDT&E network personnel and users; document, assign, track, and resolve security-related tickets.
• Analyze security scanner findings to recommend patches, hotfixes, and countermeasures; assist system administrators with authenticated scanning and network controls; triage events and incidents.
• Provide STIG configuration and verification support across RDT&E systems to ensure baseline operating standards.
• Assist users in maintaining and updating network security postures of devices, including endpoint protection and VPN configuration.

Skills

Service desk experience

Security incident handling

Analytical triage

Job description

Information Systems Solutions, Inc. (ISS) is seeking qualified candidates to join a Security Operations Center (SOC) supporting an RDT&E network for a US Government customer.

This role is 100% onsite in San Diego, CA and ideal for those building a cybersecurity career from an IT service desk background. As Tier 2 support, you will handle security incidents, document and triage tickets, assist with STIG configuration, and help maintain endpoint protection, VPN, and network controls.