SOC QA Lead: AI-Enabled Security Investigations

DXC Technology Company; Dover (DE); Hybrid; USD 84,000 - 157,000; Full time

Job summary

DXC Technology Company is seeking a SOC Quality Assurance Lead to drive independent oversight of analyst-led and AI-assisted security investigations. You will establish quality standards, direct QA reviews, and coach teams while ensuring defensible, accurate outcomes across customer environments.

In this role you will measure results, produce QA reports and dashboards, and translate findings into actionable improvements.

Qualifications

• Bachelor's degree or equivalent training in cybersecurity or related field.
• Experience in SOC operations, incident response, and security investigations.
• Understanding of alert triage, severity classification, escalation workflows.
• Experience with SIEM, SOAR, XDR platforms and security analytics.
• Ability to lead, coach, and coordinate technical teams and stakeholders.

Responsibilities

• Lead and mature the SOC QA program across clients and environments.
• Establish quality standards, review methodologies, scoring Criteria, validation processes.
• Provide leadership and direction to QA resources while maintaining independence.
• Partner with SOC leaders and technical teams to improve investigation quality.
• Conduct structured reviews of analyst-led and AI-assisted investigations.
• Validate alert dispositions, severity classifications, escalation decisions, and outcomes.
• Assess AI-generated investigations, monitor accuracy and performance trends.
• Develop QA reporting, metrics dashboards, and trend analysis.
• Translate QA findings into actionable recommendations and drive corrective actions.

Skills

SOC operations

Incident response

Security investigations

Threat detection

Quality assurance

Operational excellence

SIEM

SOAR

XDR

Leadership

Analytical

Communication

Documentation

Reporting

Stakeholder management

Education

Bachelor's degree in Cybersecurity, Information Security, Computer Science, Information Systems, or related field

Equivalent training and experience

Certifications (e.g., CISSP, CISM, CISA)

Tools

CISSP

Job description

DXC Technology Company is seeking a SOC Quality Assurance Lead to drive independent oversight of analyst-led and AI-assisted security investigations. You will establish quality standards, direct QA reviews, and coach teams while ensuring defensible, accurate outcomes across customer environments.

In this role you will measure results, produce QA reports and dashboards, and translate findings into actionable improvements.