SOC/Patrol Security Officer

Prosegur Security USA, Inc; San Antonio, Northern (TX, KY); Hybrid; USD 28,000 - 30,000; Full time

Job summary

Prosegur Security USA, Inc. is seeking a SOC/Patrol Officer for a full-time, on-site role in San Antonio, TX. You will monitor CCTV, alarms, and access control, issue badges, and conduct both virtual and physical patrols to maintain a secure data center environment.

The role requires a valid Texas Level II (Unarmed) Security License, a high school diploma or GED, and strong English communication. Prior SOC or data center security experience is preferred, along with a commitment to safety,

Qualifications

• Must be 18 years of age or older.
• High School Diploma or GED required.
• Valid Texas Level II (Unarmed) Security License required.
• Prior SOC, data center, or security operations experience preferred.
• Strong written and verbal communication skills in English.
• Must successfully pass background screening and drug testing.

Responsibilities

• Maintain a safe and secure environment for employees, contractors, and visitors within a data center / SOC environment.
• Monitor CCTV systems, alarms, and access control systems to identify and respond to security events in real time.
• Control and verify access to the facility by ensuring all personnel and visitors follow proper badging and entry procedures.
• Create and issue badges for approved personnel, ensuring all access credentials are accurate and compliant with site protocols.
• Conduct both virtual and physical patrols, ensuring all critical areas are secure and operating within expected parameters.
• Respond promptly to alarms, incidents, and security concerns, escalating issues to appropriate internal teams or emergency services as needed.
• Observe and report potential safety hazards, policy violations, or suspicious activity, and assist in corrective actions when appropriate.
• Understand and comply with company policies, state regulations, and site-specific post orders and SOC protocols.
• Complete detailed incident reports, Daily Activity Reports (DARs), and logs accurately and in a timely manner.
• Communicate effectively with site leadership, client representatives, and team members during shift operations.
• Maintain a professional appearance and provide excellent customer service in a high-visibility, client-facing environment.

Skills

Communication skills

Attention to detail

Multitasking

Professional demeanor

Customer service

Education

High School Diploma or GED

Texas Level II Security License

Tools

Genetec

Video surveillance systems

Incident reporting systems

Job description

Position: SOC / Patrol Officer

Pay Rate: $20 - $22

Schedule: Full-Time

Duties and Responsibilities (include but are not limited to)

• Maintain a safe and secure environment for employees, contractors, and visitors within a data center / SOC environment.


• Monitor CCTV systems, alarms, and access control systems to identify and respond to security events in real time.


• Control and verify access to the facility by ensuring all personnel and visitors follow proper badging and entry procedures.


• Create and issue badges for approved personnel, ensuring all access credentials are accurate and compliant with site protocols.


• Conduct both virtual and physical patrols, ensuring all critical areas are secure and operating within expected parameters.


• Respond promptly to alarms, incidents, and security concerns, escalating issues to appropriate internal teams or emergency services as needed.


• Observe and report potential safety hazards, policy violations, or suspicious activity, and assist in corrective actions when appropriate.


• Understand and comply with company policies, state regulations, and site-specific post orders and SOC protocols.


• Complete detailed incident reports, Daily Activity Reports (DARs), and logs accurately and in a timely manner.


• Communicate effectively with site leadership, client representatives, and team members during shift operations.


• Maintain a professional appearance and provide excellent customer service in a high-visibility, client-facing environment.

Qualifications

• Must be 18 years of age or older.


• High School Diploma or GED required.


• Valid Texas Level II (Unarmed) Security License required.


• Prior SOC, data center, or security operations experience preferred.


• Experience with CCTV, access control systems, and incident reporting systems preferred.


• Experience with Genetec or similar security platforms is a plus.


• Strong written and verbal communication skills in English.


• Strong attention to detail and ability to multitask in a fast-paced environment.


• Professional demeanor with strong interpersonal and conflict-resolution skills.


• Must successfully pass background screening and drug testing.

License: Prosegur State of Texas License Number: C14763