SOC Operator - Wilton

Securitas Security Services USA, Inc.; Wilton (CT); On-site; USD 64,747,000 - 78,523,000; Full time

Benefits offered by this job

Training on systems and procedures

Career growth within Securitas

Stable Monday–Friday schedule

Job summary

Securitas Security Services USA, Inc. in Wilton, CT is seeking a SOC Operator to monitor security systems, respond to alarms and incidents, and support clients by keeping people and property safe.

This role requires attention to detail, good communication, and the ability to work a fixed Monday–Friday 14:00–22:00 schedule. Training provided and growth opportunities within Securitas.

Qualifications

• Attention to detail and ability to stay focused during routine monitoring.
• Strong written and verbal communication skills.
• Basic computer skills and comfort working with multiple applications at once.
• Ability to work the fixed schedule: Monday–Friday, 14:00–22:00.
• Prior security, dispatch, or SOC experience is a plus, but not required.

Responsibilities

• Monitor security systems, alarms, cameras, and related tools from the SOC.
• Assess and triage incoming alerts and events according to established procedures.
• Document incidents clearly and accurately in reporting systems.
• Communicate with field officers, supervisors, and client contacts as needed.
• Escalate issues following defined protocols when risk or impact is elevated.
• Follow Securitas values of vigilance, integrity, and helpfulness in all activities.

Skills

Attention to detail

Written and verbal communication

Basic computer skills

Fixed schedule diligence

Security/dispatch/SOC experience aPlus

Job description

Job Title

SOC Operator

Schedule

Monday–Friday, 14:00–22:00 (2:00 PM–10:00 PM)

Location

Wilton, CT

Pay Rate

$23.00 per hour

About The Role

We’re looking for a Security Operations Center (SOC) Operator to join our team in Wilton. In this role, you will help monitor security systems, respond to alarms and incidents, and support our clients by keeping their people and property safe.

Key Responsibilities

• Monitor security systems, alarms, cameras, and related tools from the SOC.
• Assess and triage incoming alerts and events according to established procedures.
• Document incidents clearly and accurately in reporting systems.
• Communicate with field officers, supervisors, and client contacts as needed.
• Escalate issues following defined protocols when risk or impact is elevated.
• Follow Securitas values of vigilance, integrity, and helpfulness in all activities.

Qualifications

• Prior security, dispatch, or SOC experience is a plus, but not required.
• Strong attention to detail and ability to stay focused during routine monitoring.
• Good written and verbal communication skills.
• Basic computer skills and comfort working with multiple applications at once.
• Ability to work the fixed schedule: Monday–Friday, 14:00–22:00.

What We Offer

• Hourly pay of $23.00.
• Stable Monday–Friday schedule.
• Training on our systems, procedures, and security standards.
• Opportunity to grow within Securitas and the wider security profession.

We help make your world a safer place.

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.

Securitas plays an essential role for our clients and in society. The Security Officer position helps maintain a safe and secure environment for our clients by actively monitoring the premises, including patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Security Officers will provide customer service and information to a client’s employees and customers.

We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness. These values are at the heart of our culture, help define who we are and guide our actions.

No experience necessary! If you have retail, food service or hospitality industry background you are a great fit for this role; if not, we will provide you with the training and everything you need for a great introduction to a career in the security industry.

With over 80 years of protecting the things that matter, we’ve seen more than most. That’s why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.

See a different world.

#CTWMA

Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.

Integrity

We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance

We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness

We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [e-mail].