SOC Operations Lead Minerva Cyber Technologies SMARTER CYBER

Minerva Cyber Tech; Columbia (MD); On-site; USD 120,000 - 170,000; Full time

Job summary

Minerva Cyber Technologies seeks a SOC Operations Lead to helm day-to-day SOC activities, improving investigations, escalations, and service delivery. You will coach analysts, manage readiness, and coordinate with engineering and incident response teams.

You will plan coverage, review metrics, maintain playbooks, and drive improvements from lessons learned across client environments, with emphasis on resilience and security operations leadership.

Qualifications

• Experience leading SOC analysts or a comparable security operations team.
• Strong understanding of alert investigation, incident escalation, detection quality, and evidence handling.
• Ability to travel to client sites as needed.

Responsibilities

• Plan SOC coverage, work allocation, shift handoffs, and escalation responsibilities.
• Review case quality, response timeliness, backlog, and operational performance metrics.
• Coach analysts and maintain current playbooks, procedures, and training plans.
• Coordinate incident escalation, monitoring outages, security tool changes, and service dependencies.
• Turn operational trends and lessons learned into specific improvement actions.

Job description

SOC Operations Lead

Minerva Cyber Technologies is seeking a SOC Operations Lead to lead day-to-day security operations center (SOC) activities and improve the quality of investigations, escalations, and service delivery. You will coach SOC analysts, manage operational readiness, and coordinate with engineering and incident response teams.

What You Will Do

• Plan SOC coverage, work allocation, shift handoffs, and escalation responsibilities.
• Review case quality, response timeliness, backlog, and operational performance metrics.
• Coach analysts and maintain current playbooks, procedures, and training plans.
• Coordinate incident escalation, monitoring outages, security tool changes, and service dependencies.
• Turn operational trends and lessons learned into specific improvement actions.

Required Qualifications

• Experience leading SOC analysts or a comparable security operations team.
• Strong understanding of alert investigation, incident escalation, detection quality, and evidence handling.
• Ability to manage staffing and performance without sacrificing investigative quality.
• Experience communicating service risks and priorities to technical and business leadership.
• Ability to travel to client sites as needed.

Preferred Qualifications

• Experience managing 24×7 or shift-based operations, transitions, service metrics, or multi-environment security monitoring.
• CISSP, CISM, GCIH, or comparable security operations leadership expertise.

Why Join Minerva

• Work on meaningful missions tied to critical infrastructure resilience and cybersecurity.
• Join a team with deep hands-on cyber and national security experience.
• Help build and shape Minerva’s growing OT and critical infrastructure practice.
• Contribute to practical, outcomes-driven work rather than checkbox consulting.