SOC Manager: Security Operations & Access Control Leader

Allied Universal; Goodyear (AZ); Presencial; USD 80.000 - 97.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision, basic life,AD

Eight paid holidays, five sick days, &

Vacation time accrual

Descripción de la vacante

Allied Universal is seeking a Manager, Security Operations Center in Goodyear, AZ. You will oversee the SOC, manage access control/badging, CCTV monitoring, and incident escalation while leading a team of SOC and badging staff. The role emphasizes training, compliance, and performance metrics.

You will develop SOPs, provide reporting, and coordinate with stakeholders and law enforcement as needed to maintain security operations and regulatory alignment.

Formación

• Minimum of two (2) years of security operations experience in a SOC, Command Center, 911 Operations.
• Experience with access control, badging, and CCTV monitoring.
• Supervisory or leadership experience.
• Proficiency with Microsoft Office applications.
• Effective oral and written communication.
• Planning and organization skills, and attention to detail.
• Incident analysis and investigative skills.
• Problem-solving and decision-making skills.
• Date interpretation and reporting skills.
• Conflict resolution and interpersonal skills.

Responsabilidades

• Oversee daily operations of the SOC, including monitoring alarms, CCTV, and access control systems.
• Select and develop SOC personnel; conduct disciplinary actions and growth plans.
• Develop and implement training programs for SOC staff.
• Coordinate incident response and emergency communications for security events.
• Monitor, document, investigate, and escalate security incidents.
• Review daily incident reports for accuracy.
• Oversee badge issuance, deactivations, and access permissions.
• Maintain records and align processes with onboarding/offboarding.
• Conduct CCTV investigations and collaborate with investigators and law enforcement.
• Oversee system functionality and coordinate vendor IT updates.
• Lead, train, and evaluate SOC and badging staff; develop SOPs.
• Provide operational metrics and KPIs; suggest improvements.
• Ensure compliance with policies, procedures, and regulations.

Conocimientos

Oral and written comms

Planning and organization

Problem solving

Decision making

Incident analysis

Interpersonal skills

Supervisory experience

Attention to detail

Educación

High school diploma or equivalent

College degree in Security Management/Criminal Justice/Business Admin or related

Herramientas

Lenel

V2 Systems

Microsoft Office

Descripción del empleo

Allied Universal is seeking a Manager, Security Operations Center in Goodyear, AZ. You will oversee the SOC, manage access control/badging, CCTV monitoring, and incident escalation while leading a team of SOC and badging staff. The role emphasizes training, compliance, and performance metrics.

You will develop SOPs, provide reporting, and coordinate with stakeholders and law enforcement as needed to maintain security operations and regulatory alignment.