SOC Incident Response Specialist

Core Scientific, Inc; Austin (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Core Scientific, Inc. in Austin, TX is seeking a Security Operations Specialist to frontline monitoring within the SOCC. You will monitor security systems, coordinate incident response, maintain situational awareness, and support operations across company facilities.

This role requires 12-hour rotating shifts, on-site presence, strong communication, attention to detail, and calm performance during emergencies while documenting incidents and escalating when needed.

Qualifications

• 1+ years of experience in a Security Operations Center (SOC/GSOC), emergency communications center, dispatch environment, military operations center, or related operational role.
• Strong written and verbal communication skills.
• Ability to multitask and prioritize during high-tempo operational events.
• Experience using Microsoft Office products and web-based systems.
• Ability to remain calm and professional during emergencies or critical incidents.
• Strong attention to detail and documentation skills.
• Ability to work extended periods in a monitoring and operations environment.
• Ability to work 12-hour shifts, including nights, weekends, and holidays as required.

Responsibilities

• Monitor access control systems, video management systems, alarms, and operational monitoring platforms.
• Monitor and identify anomalous activity, security concerns, and operational risks.
• Maintain situational awareness across company facilities and ongoing events.
• Serve as the first point of contact for security and operational incidents.
• Perform initial incident triage and coordinate escalation procedures when necessary.
• Coordinate communications and dispatch support with onsite personnel, vendors, first responders, and internal stakeholders.
• Create detailed incident reports, event documentation, operational logs, and after‑action documentation.
• Communicate clearly and professionally during routine operations and emergency situations.
• Process cardholder access requests and manage credentialing within access control systems.
• Support investigations through video review, system research, and information gathering.
• Follow established SOPs, playbooks, and operational procedures while identifying opportunities for operational improvement.
• Support the continued development and maturity of Command Center operations and processes.
• Conduct detailed shift turnover briefings to ensure operational continuity.
• Support security operations across multiple facilities and geographic regions.
• Assess and prioritize incidents based on severity, operational impact, and life safety considerations.
• Foster open, respectful, and professional communication directly within the team as well as with co‑workers, teammates, and leaders across the organization.
• Perform other duties as assigned.

Skills

SOC experience

Communication skills

Multitasking

Microsoft Office

Calm under pressure

Attention to detail

Shift work

Education

High school diploma

Associate or Bachelor's degree preferred

Job description

Core Scientific, Inc. in Austin, TX is seeking a Security Operations Specialist to frontline monitoring within the SOCC. You will monitor security systems, coordinate incident response, maintain situational awareness, and support operations across company facilities.

This role requires 12-hour rotating shifts, on-site presence, strong communication, attention to detail, and calm performance during emergencies while documenting incidents and escalating when needed.