Soap Maker & Customer Experience Specialist

Buff City Soap; Florence (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible Scheduling

Casual dress code

401(k) with Company Match

Daily Pay Options

Employee Discounts on Products andamp;

Professional Development & Training

Exclusive Discounts at Outside Retail

Buff City Soap perks

Job summary

Buff City Soap is seeking a customer-focused team member in Florence, AL. You will assist customers, provide product recommendations, and help maintain a clean Makery, blending production and retail tasks in a lively shop atmosphere.

The role emphasizes strong interpersonal skills, the ability to meet sales goals, and the capacity to work with a dynamic team in a casual dress code environment with flexible scheduling.

Qualifications

• Basic computer skills and knowledge.
• Provide excellent customer service by ensuring all your clients’ needs are met and are treated professionally.
• Ability to engage with all clients, building relationships and understanding their needs as a client.
• Ability to make recommendations for products.
• Ability to maintain the minimum sales requirements.
• Ability to multi-task: juggling product production as clients enter and leave; engaging new clients upon arrival.
• Assists with maintaining cleanliness of the Makery including production and retail areas.
• Ability to work cohesively with a team in an upbeat and fast-paced environment, while upholding company policies.

Responsibilities

• Provide excellent customer service by meeting clients’ needs professionally.
• Engage with clients and build relationships to understand their needs.
• Make product recommendations to customers.
• Maintain minimum sales requirements while assisting customers.
• Multi-task between product production and customer flow.
• Help maintain Makery cleanliness in production and retail areas.
• Work with the team in a fast-paced environment while following policies.

Skills

Customer service

Sales

Communication

Teamwork

Multitasking

Basic computer skills

Job description

Buff City Soap is seeking a customer-focused team member in Florence, AL. You will assist customers, provide product recommendations, and help maintain a clean Makery, blending production and retail tasks in a lively shop atmosphere.

The role emphasizes strong interpersonal skills, the ability to meet sales goals, and the capacity to work with a dynamic team in a casual dress code environment with flexible scheduling.