Snowsports Supervisor

Red Lodge Mountain; Red Lodge (MT); On-site; USD 21,000 - 34,000; Full time

Job summary

Red Lodge Mountain is seeking an energetic Snowsports Instructor to promote skiing and snowboarding, delivering safe, engaging lessons for guests. You will assist the Snowsports Manager in daily department tasks and duties.

Responsibilities include supervising staff, booking lesson packages with RTP, and ensuring customer satisfaction through friendly service. Ability to teach all ages and adapt terrain to guest levels is essential.

Qualifications

• Must have strong interpersonal communication with guests and staff.
• Knowledge of RTP software and basic computer skills.
• Excellent organizational abilities and policy knowledge.
• PSIA/AASI certification preferred for advanced instruction.
• Experience in the ski industry is beneficial.

Responsibilities

• Supervise, train, and schedule Snowsports employees.
• Attend safety meetings and ensure guest safety.
• Use RTP to book lesson packages for guests.
• Provide friendly, efficient service to ensure guest satisfaction.
• Instruct guests in skiing or snowboarding using modern teaching methods.
• Select terrain appropriate to guest skill level.
• Attend training clinics and work with children aged 3+.
• Remove or relocate snow as needed and communicate with staff.
• Maintain effective communication via in-person, phone, or radio.

Skills

Strong interpersonal skills

RTP program knowledge

Strong organizational skills

Snowsports product knowledge

Intermediate skiing/snowboarding

Weekend/holiday availability

Supervise Snowsports staff

Education

PSIA/AASI certification

Ski industry experience

Tools

RTP program

Job description

Job Summary:

Promote the sport of skiing or snowboarding by providing safe, enjoyable, and effective Snowsport lessons for guests. Assists Snowsports Manager in daily tasks of department.

Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:

• Supervise, train, and schedule Snowsports employees.
• Attend RLM Safety Meetings.
• Use RTP to book lesson packages.
• Ensure customer satisfaction with efficient, friendly service.
• Instruct and educate guests in skiing or snowboarding using modern teaching techniques.
• Select appropriate terrain for lesson according to guest skill level.
• Attend training clinics.
• Work with children 3 years and older.
• Remove or relocate snow as needed.
• Effectively communicate with other employees both in person and via telephone/two-way radio.

Skills and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Required:

• Strong interpersonal skills enabling effective communication with guests, co-workers, supervisors, and managers.
• Knowledge of computers and RTP program.
• Strong organizational skills.
• Knowledge of Snowsports products and department policies.
• Intermediate skiing or snowboarding ability.
• Ability to work varied schedule including weekends/holidays.
• Ability to supervise Snowsports employees.

Experience/Education

Preferred:

• Prior experience working with the public.
• PSIA/AASI certification.
• Knowledge of the ski industry.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, ride, walk, talk and hear; use hands to finger, handle or feel objects, tools or controls; and reach with hands and arms. The employee is occasionally required to sit and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Equipment Used:

• Computer
• Shovel
• Telephone
• Two-way radio
• Ski/Snowboard equipment
• Ski Lift

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to high, precarious places, outside weather conditions, and risk or radiation from the sun. Harsh winter weather conditions are frequently encountered. The employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, and vibration. The noise level in the work environment is usually moderate.

Position type:

Full Time