Snow Lift Attendant: Energetic Guest Experience

Boyne Resorts; New Hampshire; Hybrid; USD 17,000 - 25,000; Full time

Job summary

Boyne Resorts in New Hampshire is seeking an energetic Lift Operator to assist guests getting on and off chair lifts and to uphold safety and guest service standards. You will help maintain ramps and work areas, inspect lifts, and communicate problems to supervisors with initiative.

The role requires friendliness, teamwork, and familiarity with the resort’s safety policies to ensure a positive guest experience all day.

Qualifications

• High school diploma or GED, or 1–3 months related experience and/or training.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Regularly stand and talk or hear; the employee must frequently lift and/or move up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

• Assists with the shoveling and raking of snow and ice on a regular basis to maintain proper ramps, corrals and work areas.
• Assists with the inspection of the lift prior to operations start up, which includes emptying trash containers, continually checking the status of marker information boards, tissue dispensers, assisting in the daily checking of switches, chairs, grips and maintaining of ramps and corrals.
• Must become familiar with the area (lifts and trails) and also know the functions of other departments. Advises and assists guests as needed in a courteous manner.
• Must become familiar with resort's policies, safety policies and guest service expectations.
• Communicates problems to superiors, while showing initiative in handling routine matters and emergencies.
• Continually remains vigilant to the needs of both the equipment and the guests and reacts to those needs in the safest manner while maintaining quality service.
• Contribute to team effort by participating in Job Sharing, assuming responsibility for the cleanliness of the resort and safety of guests and employees; participating in safety meetings; accepting diverse assignments; maintain a positive and friendly attitude and demeanor in all internal and external interactions.
• Meet service level objectives and department goals as set forth by immediate supervisor.

Skills

Energetic

Outgoing

Guest service

Education

HS diploma / GED

Job description

Boyne Resorts in New Hampshire is seeking an energetic Lift Operator to assist guests getting on and off chair lifts and to uphold safety and guest service standards. You will help maintain ramps and work areas, inspect lifts, and communicate problems to supervisors with initiative.

The role requires friendliness, teamwork, and familiarity with the resort’s safety policies to ensure a positive guest experience all day.