SNOW Architect

E-Solutions; North Carolina; Remote; USD 135,000 - 155,000; Full time

Job summary

A leading company is seeking a ServiceNow Solutions Architect to design and optimize enterprise solutions. Responsibilities include collaborating with stakeholders, producing documentation, and ensuring performance. The role requires strong communication skills and a deep understanding of ServiceNow modules.

Qualifications

• Experience in architecting and implementing ServiceNow solutions.
• Hands-on experience with ServiceNow administration and development tools.

Responsibilities

• Architect, design, and implement scalable ServiceNow solutions across modules.
• Lead workshops, gather requirements, and translate business needs into technical solutions.

Skills

Communication

Business Acumen

ServiceNow Expertise

Education

ServiceNow CSA

CIS

Tools

ServiceNow

REST

SOAP

Job description

This is a very critical and urgent request. Please share strong and relevant profiles.

SNOW Architect – 2 positions (Remote)

One position requires working in MST hours.

Salary range: $135K – $155K (Gross) + Benefits.

Both JCs are available.

We need a highly skilled Strategic Architect with expertise in all modules of ServiceNow (SNOW).

No H1Bs – Only USC, GC, or EAD with at least 1 year of validity and potential for extensions.

Position Overview : We are seeking a ServiceNow Solutions Architect to design, implement, and optimize enterprise ServiceNow solutions. The role involves collaborating with stakeholders, producing documentation, maintaining platform standards, and ensuring performance and scalability.

Effective communication and strong business acumen are essential for translating technical concepts and evaluating business needs to propose low-code solutions, ensuring compliance with enterprise standards.

Responsibilities :

• Architect, design, and implement scalable ServiceNow solutions across modules like ITSM, ITOM, ITAM, HRSD, CSM.
• Install, configure, and test applications and features in sandbox/development environments.
• Explore ServiceNow’s latest capabilities to improve the platform and advise on best practices.
• Integrate asset management with related ITSM/ITOM processes.
• Ensure data integrity and normalization of discovery and inventory sources.
• Lead proof-of-concept initiatives for new modules, integrations, or third-party tools.
• Develop and maintain technical documentation.
• Establish best practices for development, security, governance, and release management.
• Collaborate with stakeholders to align solutions with strategic goals.
• Lead workshops, gather requirements, and translate business needs into technical solutions.
• Mentor developers and junior engineers.
• Troubleshoot complex platform issues and recommend solutions.
• Conduct knowledge transfer sessions to ensure continuity and supportability.
• Knowledge of software licensing models (Microsoft, Oracle, Adobe).
• Hands-on experience with ServiceNow HAM Pro and SAM Pro modules.

Qualifications :

• Experience in architecting and implementing ServiceNow solutions.
• Hands-on experience with ServiceNow administration and development tools.
• Excellent communication skills for translating technical concepts.
• Deep understanding of ServiceNow modules like ITSM, CMDB, Discovery, Service Portal, and Integration Hub.
• Experience with REST/SOAP integrations and third-party APIs.
• Ability to work independently in a fast-paced environment.
• Experience creating documentation and establishing standards.
• ServiceNow CSA required; CIS preferred.