SNF Billing & Front Desk Manager

Springside Skilled Nursing Home & Rehabilitation; Pittsfield (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Low-cost medical insurance

Dental and vision insurance

401(k) with company match

Paid time off and holidays

Tuition reimbursement

Referral bonuses

Job summary

Springside Skilled Nursing & Rehab is seeking a Business Office Manager to support the day-to-day financial and front office operations of our facility. We are a skilled nursing center providing short-term rehabilitation and long-term care in a supportive, team-oriented environment.

The Business Office Manager oversees resident accounts, financial processes, and front desk operations, working closely with residents, families, and staff to ensure accurate billing and smooth daily operations.

Qualifications

• High school diploma or equivalent.
• Experience in accounts receivable, billing, office management, or financial operations.
• Experience in a healthcare setting preferred but not required.
• Strong organizational skills and attention to detail.
• Comfortable handling financial transactions and reconciliations.

Responsibilities

• Manage resident accounts, including Personal Needs Allowance funds.
• Process deposits, bank reconciliations, and check requests.
• Support accounts receivable and billing functions.
• Oversee reception staff and front desk operations.
• Communicate with residents and families regarding billing questions.
• Maintain accurate financial records and ensure compliance with procedures.
• Order and manage office supplies as needed.

Skills

Accounts receivable

Billing

Office management

Financial operations

Education

High school diploma

Job description

Springside Skilled Nursing & Rehab is seeking a Business Office Manager to support the day-to-day financial and front office operations of our facility. We are a skilled nursing center providing short-term rehabilitation and long-term care in a supportive, team-oriented environment.

The Business Office Manager oversees resident accounts, financial processes, and front desk operations, working closely with residents, families, and staff to ensure accurate billing and smooth daily operations.