Business Office Manager

BaneCare Management LLC; Pittsfield (MA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Low-cost medical insurance

Dental and vision insurance

401(k) with company match

Paid time off and holidays

Tuition reimbursement

Referral bonuses

Job summary

Springside Skilled Nursing & Rehab in Pittsfield, MA is seeking a Business Office Manager to oversee resident accounts, financial processes, and front desk operations. You will ensure accurate billing and deliver strong customer service in a collaborative healthcare team.

The role involves managing deposits, reconciliations, PNA funds, and coordinating with residents and families. Strong organizational skills and experience in healthcare administration are valued.

Qualifications

• High school diploma or equivalent required.
• Experience in accounts receivable, billing, office management, or financial operations.
• Experience in a skilled nursing facility (SNF) or healthcare setting preferred, but not required.
• Strong organizational skills and attention to detail.
• Comfortable managing financial transactions and reconciliations.
• Experience supervising staff or coordinating office operations is a plus.
• Strong communication and customer service skills.

Responsibilities

• Manage resident accounts, including personal needs allowance (PNA) funds.
• Process deposits, bank reconciliations, and check requests.
• Support accounts receivable and billing functions.
• Oversee reception staff and front desk operations.
• Communicate with residents and families regarding billing and account questions.
• Maintain accurate financial records and ensure compliance with internal procedures.
• Order and manage office supplies as needed.

Skills

Accounts receivable

Billing

Office management

Customer service

Staff supervision

Education

High school diploma

Job description

Springside Skilled Nursing & Rehab is seeking a Business Office Manager to support the day-to-day financial and front office operations of our facility. We are a skilled nursing center providing short-term rehabilitation and long-term care in a supportive, team-oriented environment.

Position Summary

The Business Office Manager is responsible for overseeing resident accounts, financial processes, and front desk operations. This role works closely with residents, families, and staff to ensure accurate billing, strong customer service, and smooth daily operations.

Key Responsibilities

• Manage resident accounts, including personal needs allowance (PNA) funds
• Process deposits, bank reconciliations, and check requests
• Support accounts receivable and billing functions
• Oversee reception staff and front desk operations
• Communicate with residents and families regarding billing and account questions
• Maintain accurate financial records and ensure compliance with internal procedures
• Order and manage office supplies as needed

Qualifications

• High school diploma or equivalent required
• Experience in accounts receivable, billing, office management, or financial operations
• Experience in a skilled nursing facility (SNF) or healthcare setting preferred, but not required
• Strong organizational skills and attention to detail
• Comfortable managing financial transactions and reconciliations
• Experience supervising staff or coordinating office operations is a plus
• Strong communication and customer service skills

Benefits

• Low-cost medical insurance
• Dental and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Tuition reimbursement
• Referral bonuses

This role is well-suited for someone who enjoys organized, detail-focused work and values being part of a collaborative healthcare team.