Healthcare Front Desk & Billing Manager

BaneCare Management LLC; Pittsfield (MA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Low-cost medical insurance

Dental and vision insurance

401(k) with company match

Paid time off and holidays

Tuition reimbursement

Referral bonuses

Job summary

Springside Skilled Nursing & Rehab in Pittsfield, MA is seeking a Business Office Manager to oversee resident accounts, financial processes, and front desk operations. You will ensure accurate billing and deliver strong customer service in a collaborative healthcare team.

The role involves managing deposits, reconciliations, PNA funds, and coordinating with residents and families. Strong organizational skills and experience in healthcare administration are valued.

Qualifications

• High school diploma or equivalent required.
• Experience in accounts receivable, billing, office management, or financial operations.
• Experience in a skilled nursing facility (SNF) or healthcare setting preferred, but not required.
• Strong organizational skills and attention to detail.
• Comfortable managing financial transactions and reconciliations.
• Experience supervising staff or coordinating office operations is a plus.
• Strong communication and customer service skills.

Responsibilities

• Manage resident accounts, including personal needs allowance (PNA) funds.
• Process deposits, bank reconciliations, and check requests.
• Support accounts receivable and billing functions.
• Oversee reception staff and front desk operations.
• Communicate with residents and families regarding billing and account questions.
• Maintain accurate financial records and ensure compliance with internal procedures.
• Order and manage office supplies as needed.

Skills

Accounts receivable

Billing

Office management

Customer service

Staff supervision

Education

High school diploma

Job description

Springside Skilled Nursing & Rehab in Pittsfield, MA is seeking a Business Office Manager to oversee resident accounts, financial processes, and front desk operations. You will ensure accurate billing and deliver strong customer service in a collaborative healthcare team.

The role involves managing deposits, reconciliations, PNA funds, and coordinating with residents and families. Strong organizational skills and experience in healthcare administration are valued.