SNAP Program Manager: Lead, Partnerships & Ops

UMass Med School; Westborough (MA); On-site; USD 70,000 - 85,000; Full time

Job summary

ForHealth Consulting, a division of UMass Chan Medical School, seeks a SNAP Program Manager to lead the SNAP Employment and Training team in Massachusetts. You will oversee staff, partner recruitment, budget development, and federal/state claiming processes to advance the SNAP portfolio.

The ideal candidate demonstrates strong operational management, problem solving, process improvement, and budgeting comfort.

Qualifications

• Bachelor's degree or two years of relevant professional experience in lieu of the degree.
• Demonstrated strong experience in supervision with the ability to manage and motivate staff.
• Proficiency in computer-based tools, including spreadsheets and word processing software (MS Office Suite).

Responsibilities

• Provide supplemental support to the SNAP Senior Program Manager; manage general operations of the unit to meet client goals and expectations.
• Oversee and manage staff activities related to preparing and completing federal claims and monitoring contracted partners.
• Review claims for accuracy and compliance and/or authorize claims for submission.
• Manage the SNAP team to complete annual partner reviews and audits, including partner budget reviews.
• Assist in preparing operational budgets for the SNAP unit.
• Help develop, implement, and recommend improvements to SNAP programs to expand the partner base and optimize outcomes.
• Lead strategic recruitment efforts of new partners to address community and client needs.
• Collaborate with staff and support units to ensure timely and accurate financial reconciliation for SNAP-related activities.
• Manage staff and conduct annual performance reviews to align with organizational goals.

Skills

Supervision experience

Education

Bachelor's degree in Public Administration, Business Administration, Finance, Fiscal Management, or related field

Tools

MS Office Suite

Job description

ForHealth Consulting, a division of UMass Chan Medical School, seeks a SNAP Program Manager to lead the SNAP Employment and Training team in Massachusetts. You will oversee staff, partner recruitment, budget development, and federal/state claiming processes to advance the SNAP portfolio.

The ideal candidate demonstrates strong operational management, problem solving, process improvement, and budgeting comfort.