SMR Case Manager - FT, St George

Southwest Behavioral Health Center; St. George (VT); On-site; USD 42,000 - 62,000; Full time

Job summary

Southwest Behavioral Health Center is seeking a dedicated team member to support children and families. The role focuses on skill development, behavior management, and targeted case management, including assessments, respite activities, and teaching life skills. Schedule: 11:30am–8:00pm, Monday–Friday.

The position reports to the Case Management Supervisor, with duties spanning documentation, meetings, and client goals. A background check is required and some certifications may be pursued.

Qualifications

• In-home client visit experience preferred.
• Bi-lingual Spanish speaking preferred.
• Proficient with technology and documentation systems.

Responsibilities

• Meets target productivity standards.
• Documents client information accurately in electronic records.
• Attends and participates in meetings and team activities.
• Assists in developing client goals and documenting progress.

Skills

In-home visits

Bilingual Spanish

Tech proficiency

Self-directed

Psychology background

Education

High School diploma or GED

Bachelor's in social work/psychology/related field

Tools

Google Suite

Microsoft Office

Job description

POSTING CLOSES TUESDAY, SEPTEMBER 8, 2026 AT 8:00 A.M. MT.

Do you want to make an impact in our community by supporting children and families to stabilize after a crisis? Do you love interacting with others, working as a team, teaching and listening to facilitate growth? Are you attentive to detail, proficient with technology, and self-directed? This may be the position for you. We provide assessments, respite activities, and lessons focusing on communication, positive discipline, attachment, and other life skills. This position performs a variety of sub-professional duties such as skill development, behavior management, and targeted case management services. Anticipated work schedule from 11:30am - 8pm, Monday through Friday.

GENERAL PURPOSE:

Performs a variety of sub-professional duties such as skill development, behavior management, targeted case management services as needed.

SUPERVISION RECEIVED:

Reports to the Case Management Supervisor. Supervision includes task assignment, work performance, job expectations and all day-to-day activities. Supervision includes training in areas of targeted case management, skills development, behavior management, respite care, personal services, psycho educational services, supportive living and other auxiliary service areas as needed to meet consumer and program needs. Function supervision overseen by the Program Supervisor and Program Manager.

SUPERVISION EXERCISED:

None

PERFORMANCE EXPECTATIONS:

• Exemplifies the organizational values of Performance, Innovation, and Excellence (PIE).
• Manages work time effectively by prioritizing tasks in a fast-paced environment, while dealing with clients' needs, staff support, and agency requirements.
• Meets target productivity standards.
• Establishes and maintains open communications with all team members and supports teams decisions. Communicates with other staff and supervisor to assure accurate recording of client information in the electronic record system.
• Completes all necessary paperwork/documentation including assessments, safety plans, progress notes, correspondence, and other required documentation in an accurate, thorough, and timely manner according to Center mandates.
• Completes all required training, including E-learning assignments within assigned timeframes.
• Attends and actively participates in all assigned meetings, such as staff meetings, team meeting, committee meetings and community meetings.
• Participates in the development of client goals and objectives. Works with clients and the clinical team to facilitate accomplishment of each client's goals and objectives.
• Participates in client progress evaluations during team meetings, reflecting observed progress of clients and verbal feedback from clients
• Works to build and maintains knowledge of community resources.
• Skillfully provides Targeted Case Management (TCM) assuring that the TCM services provided meet the criteria of either Assessing TCM needs, Coordinating and Linking to services or Monitoring progress in meeting TCM objectives (Must be certified as a case manager)
• Efforts are made to assist the client in becoming more resilient.
• Skillfully provides respite activities, with a focus on providing the parents or caregivers some temporary relief. Both of these aspects of respite are accurately documented.
• Skillfully provides Skills Development Services (SDS) targeting specific skill objectives, using a curriculum to guide the teaching of the skills and documenting progress towards the specific objectives. (Must be supervised by a SSW license or higher.)
• Skillfully provides behavior management teaching proven techniques for addressing specific behavioral objectives, such as anger management techniques to improve anger control.
• When assigned, works with clients and community businesses to help clients obtain resources to meet specific client needs.
• Uses non-violent crisis intervention to diffuse client escalations.
• Transports clients to and from respite activities, completing all necessary forms before and after transporting.
• Performs related duties as required.

PREFERRED QUALIFICATIONS

In-home client visit experience, bi-lingual (Spanish speaking), proficient with technology, ability to be self-directed, and undergraduate studies in psychology a plus.

MINIMUM QUALIFICATIONS:

1. Education and Experience

A. High School Diploma or GED required. Graduation from a college or university with a bachelor's degree in social work, psychology or a related field preferred.

3. Able to pass background check (BCI)

4. Preferred Knowledge, Skills, and Abilities

A. Some knowledge of:

• recognize and provide community and regional resources
• individual and group counseling skills
• crisis intervention methods
• mental health and substance use treatment program resources

B. Ability to:

• develop effective professional working relationships with co-workers, supervisors, clients, and the public
• communicate effectively, verbally and in writing
• work independently and manage work assignments in a high interpersonal contact environment
• follow ethical guidelines and Center/Program policies, procedures, and protocols
• assess and prioritize individual and family needs and personal goals
• write and implement a service plan
• link clients with agencies and service providers in the community
• establishing priorities
• working independently, and proceeding with objectives without direct supervision when appropriate; creatively handling and resolving problems
• time management practices encompassing all job duties, such as scheduled appointments, meeting obligations and paperwork

D. Must be proficient in use of computer and have keyboarding skills in order to enter and retrieve client's electronic records. General knowledge of Google Suite and Microsoft office software preferred.

4. Preferred Qualifications

A. Certified or ability to be certified by the State of Utah as a Case Manager and Family Peer Support Specialist

B. CPR/First Aid certification (within 30-days and upon expiration)

C. Certification in AEGIS training (within 6 months and annually thereafter)

D. Working schedules must be flexible to meet client needs. Staff must be willing to work a variety of schedules to accommodate various client needs.

E. Physically able to lift up to 40 lbs., climb stairs, transport clients, etc.