SMI Case Manager

Horizon Health And Wellness; Queen Creek (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Professional development

Competitive compensation

Medical insurance

Dental insurance

Vision insurance

401k with company match

Paid time off and holidays

Tuition reimbursement

Job summary

Horizon Health and Wellness in Queen Creek, AZ is seeking a full-time Care Manager to coordinate behavioral health services for individual clients. You will advocate for clients, develop care plans, and connect them with the appropriate community and clinical resources to ensure timely, coordinated care.

Ideal candidates have a high school diploma or GED with at least 4 years in behavioral health, strong organizational skills, and the ability to work evenings as needed.

Qualifications

• HS diploma or GED plus 4 years in Behavioral Health or combined Behavioral Health education and experience.
• One year case management experience strongly preferred.
• Ability to create plans and summaries based on client needs.
• Certification in first aid, CPR and Crisis De-escalation (training provided if needed).
• Must be at least 21 years old with valid driver’s license and reliable transport.
• Prior behavioral health experience preferred and ability to coordinate with clinical team.

Responsibilities

• Coordinate clients' services in a timely, coordinated manner.
• Advocate for clients and assist with care planning and referrals.
• Maintain communication with the clinical team and community partners.
• Support time-management and documentation for care plans and summaries.
• Ensure safety and compliance during service delivery.

Skills

Care coordination

Communication

Time management

Bilingual English/Spanish

Behavioral health experience

Education

High School Diploma or GED

Tools

First aid certification

CPR certification

Crisis de-escalation training

Job description

Job Details: Job Location: Queen Creek, AZ 85142, Position Type: Full Time, Education Level: High School, Job Shift: Day, Job Category: Health Care, Horizon Health and Wellness, Inc. has offered quality healthcare services to central and southern Arizona for over 40 years. Our mission is to enhance the quality of life of the individuals, families and communities we serve, and empower them to attain their optimum potential. Our most important organizational philosophy is Kindness Matters. It is how we do our business and an essential component in all of our interactions with our patients and with each other.

We offer

• Professional development and career advancement opportunities
• Competitive compensation
• Medical, dental, vision insurance
• 401k investment plan with company match
• Generous paid time off and paid holidays
• Tuition reimbursement
• The opportunity to help us make a difference in the lives of the patients and communities we serve.

Qualifications: The Care Managers main purpose is to ensure their client caseload is provided with the necessary services they need, in a coordinated and effective manner. Responsible for the caring and compassionate delivery of case management, advocacy and other supportive services to ensure appropriate coordination of services for clients.

Qualifications Required

• HS diploma or GED plus 4 years in Behavioral Health or combined Behavioral Health education and experience to meet Behavioral Health Technician qualifications.
• One year case management experience strongly preferred.
• Ability to create plans and summaries based on client needs
• Certification in first aid, CPR and Crisis De-escalation (training will be offered if do not possess upon hire).
• Must be at least 21 years of age or older.
• Possess valid drivers license with acceptable driving record and reliable transportation.
• Prior experience in the behavioral health setting is strongly preferred.
• Demonstrated organizational abilities to maintain communication, coordination, and connections with clinical team participants.
• Willingness to work evenings as needed.
• Desire and capacity to maintain time-management and organization while working in fast-paced, hands-on work environment.
• Must obtain and maintain a fingerprint clearance card and pass a pre-employment drug and background check.
• Have a Tuberculosis screening test and provide evidence of freedom from infectious tuberculosis prior to providing services and additional TB testing or screening questionnaires will be performed annually.
• CPR/First Aid Certification, training will be provided if the candidate does not possess active certification.
• Possess the physical, mental, and cognitive ability to perform specific clinical and/or tasks required by the position without posing a direct threat to the safety and security of patients.

Mental and Emotional

• Ability to prioritize workload.
• Sound judgment and decision-making ability
• Ability to maintain calm, non-defensive, supportive attitude during difficult interactions.
• Demonstrate excellent verbal communication skills.
• Ability to analyze variables and situations.
• Ability to resolve problems, handle conflict and make effective decisions under pressure.
• Ability to think on his/her feet in the public spotlight.

Physical

• Long periods of sitting, ability to bend, lift and carry up to 50 pounds.
• Able to operate phone, Fax, copier, and a computer.
• Able to operate Agency vehicle.

Qualifications Preferred

• Bilingual - English/Spanish
• Experience working in Integrated Healthcare, Behavioral Health, or Primary Care environment.
• Advanced knowledge of cultural diversity and sensitivity