SMG - MEDICAL RECEPTIONIST

Sparrow Health System; Williamston (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Williamston, MI, is seeking a full-time clerical assistant to support patient services. The role includes scheduling appointments, greeting patients, and maintaining medical records. Ideal candidates will have strong communication skills and a high school diploma. Experience in a healthcare setting is preferred.

Qualifications

• Six months experience in a health care office preferred.
• Knowledge of medical terminology and coding preferred.

Responsibilities

• Perform general clerical duties including scheduling and greeting patients.
• Answer incoming calls and maintain patient records.
• Complete forms and enter data for billing.

Skills

Communication

Medical Terminology

Customer Service

Education

High School Diploma or GED

Tools

EMR

Job description

Refer Save Apply

Job ID: 49134

Positions Location: Williamston, MIJob DescriptionGeneral Purpose of Job:

Description:

Positions Location: Williamston, MI

Job Description

General Purpose of Job:

Perform general clerical duties associated with patient services to include: scheduling, greeting, admitting and discharging patients, answering all incoming phone calls, filing, and assisting with maintenance of medical records.

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

• • Greet, interact with, direct patients, visitors and others appropriately. Provide relevant information regarding department procedures, fees, and services. Facilitate referral to physicians and ancillary departments.
  • Answer incoming calls, respond to inquiries or appropriately make referral within the department or outside the practice. Open, sort, review and distribute mail.
  • Participate in compiling pertinent data for patient demographic records, admit and discharge patients, schedule appointments, refer for tests and other services and take phone notes.
  • Complete required forms/reports and enter data into computer, for correct insurance billing. Tabulate receipts, following billing procedures.
  • Maintain records/files, obtain authorization forms for services and release of records.
  • Operate various standard and/or automated office equipment(computer, calculator, telephone, intercom, copier and fax).
  • Assume preceptor role for new clerical assistants
  • Other duties as assigned.

Job Requirements

General Requirements • Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures.• Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence).• Role model behaviors that value the diversity of our associates, patients and customers and supports creating an environment that is inclusive, welcoming and respectful.• Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank).• Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities. Work Experience • Six months experience in a health care office or similar setting. Preferred.• Medical terminology, diagnosis and procedure coding, insurance and basic accounting as obtained through successful completion of a course. Preferred.• Experience with an EMR. Preferred. Education • High school diploma or GED Specialized Knowledge and Skills • Demonstrates knowledge of CRT keyboard to process transactions.• Demonstrated excellent verbal and written communication skills• Ability to work in an EMR• Medical terminology, diagnosis and procedure coding, insurance and basic accounting as obtained through successful completion of a course preferred

University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Job Family

Administrative/Clerical

Requirements:

Shift Days Degree Type / Education Level High School / GED Status Full-time Facility Sparrow Medical Group Experience Level New Grad