SME ServiceNow Engineer with Security Clearance

B/CORE; Chantilly (VA); On-site; USD 195,000 - 225,000; Full time

Benefits offered by this job

TS/SCI with Poly

Job summary

BCore in Chantilly, VA is seeking a SME ServiceNow Engineer to support a government customer on the Enterprise ServiceNow Platform. The role focuses on maintaining and expanding the ServiceNow instance, developing, testing, and deploying updates, and collaborating with System Engineers and developers to deliver integrated solutions.

Ten+ years of experience, TS/SCI with Poly, and deep knowledge of ITSM, ITOM, HR, CSM, and Change Management are valued; the team works to meet customer needs while

Qualifications

• 16+ years of relevant experience with a Bachelor's or Master's degree.
• At least 5 years of hands-on ServiceNow development.
• Strong knowledge of ITSM, ITOM, SPM, HR, CSM, Asset and Change Management.
• Experience with JavaScript and other coding languages.
• Familiarity with Oracle or MySQL databases.
• Ability to estimate work effort and manage deadlines.
• Excellent written and verbal communication.
• Ability to work independently and in teams; adapt to change.

Responsibilities

• Maintain and extend the core ServiceNow platform to enhance tenant functionality.
• Develop, test, and deploy updates based on customer requirements.
• Configure and customize ServiceNow applications and workflows.
• Collaborate with ServiceNow System Engineers and developers on solutions.
• Identify deficiencies and propose corrective actions.
• Ensure development and production environments are reliable and reproducible.
• Document testing and maintenance of system corrections.
• Research new technologies and develop enterprise-wide systems as needed.
• Plan system deployment and ensure compliance with software standards.

Skills

ServiceNow development

JavaScript

Database administration

Communication

Estimation & planning

Independent work

Adaptability

Issue identification & corrective

Education

Bachelor’s or Master’s degree

Tools

Oracle

MySQL

ServiceNow platform

Job description

SME ServiceNow Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we deliver impact to the mission. Whether it’s architecting critical IT solutions, producing actionable intelligence, or developing cutting edge technology, we succeed because of the expertise, collaboration, and agility of our teams. Our Mission Services division combines enterprise IT, cloud solutions, DevSecOps, systems engineering, software development, and operational support. Bcore accelerates decisive advantage for warfighters and intelligence professionals by fusing human insight, rapid-fire engineering, precision-measured outcomes, and relentless grit into mission-ready solutions. Do you want to join a team that is building tailored technical solutions to modernize our government’s mission and our client’s business? Do you have a desire to change how people work? Are you interested in helping to protect our nation’s cyber interests? Join our growing team supporting customer missions as a SME ServiceNow Engineer in Chantilly, Virginia.

Responsibilities

We are looking for an experienced Software Engineer to join our technology-based program supporting a key government customer. This program will deliver engineering services on ServiceNow platform. The Software Engineer will support the team in the following activities (including but not limited to) in support of the customer’s Enterprise ServiceNow Platform:

• Maintain and add new capabilities to the core ServiceNow platform to enhance functionality for tenants
• Develop, test and deploy updates to ServiceNow based on customer requirements
• Customize and configure ServiceNow applications and facilitate rollout of new applications and modules; configure Application User Interface and configure workflow
• Collaborate effectively with ServiceNow System Engineers and developers to develop solutions and handle general updates and configuration changes/requests
• Identify system deficiencies and recommend solutions
• Maintenance and continuous improvements of the processes, standards, policies, working methods and tools
• Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible
• Ensure tool configuration consistency across Development, Testing, Integration, and Production environments
• Participate in on-going production support and end user support
• Document testing and maintenance of system corrections
• Research, understand, and develop using new technologies and standards as needed
• Research, design, develop and/or modify enterprise-wide systems and/or applications software
• Involved in planning of system and development deployment as well as responsible for meeting software compliance standards
• Evaluate interface between hardware and software, operational requirements, and characteristics of overall system

Qualifications

• A minimum of sixteen (16) years relevant experience with Bachelor’s or Master’s degrees
• Minimum of five years, hands‑on developing ServiceNow products
• Strong understanding of ServiceNow Development Platform including, but not limited to ITSM, ITOM, SPM, HR Module, Customer Service Management (CSM), Asset Management, Change Management, Customer Development, etc.
• Proven significant success developing ServiceNow products using JavaScript and other coding applications
• Database Administration (Oracle or MySQL) experience
• Ability to efficiently and appropriately estimate work effort requirements
• Ability to communicate effectively through written and verbal methods
• Ability to handle multiple tasks and meet deadlines
• Ability to work independently and in a team environment
• Able to adapt to a constantly changing environment
• Aptitude and willingness to work with variety of newer emerging technologies/tools as opportunities demand
• Ability to deliver enhance functionality, aid with new implementations, and provide continuous support within the scheduled time while preserving system integrity required
• High degree of initiative, creativity, and technical ability to function on this team required
• Ability to identify issues and implement corrective actions
• Should work toward achieving ServiceNow Certified System Administrator (CSA) cert while on task

Desired Qualifications

• ServiceNow Certified System Administrator (CSA)
• The ideal candidate would also have IT project management experience, and be familiar with Scrum, Lean, Agile and DevOps
• Experience with Java, Ruby, DevOps and DevSecOps

What you can expect from us

• The expected salary range within the Washington, DC metropolitan area is: $195,000 - $225,000. Final compensation is unique to each individual and will be determined based on factors such as experience, education, geographic location, and contractual requirements. This is not a guarantee.
• Benefits include Health/Dental/Vision, 401(k), Paid Time Off, STD/LTD/Life Insurance/Voluntary Life Insurance, Stipends, Referral Bonuses, and more. BCore is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.