ServiceNow Developer - Chantilly, VA

M.C. Dean, Inc.; Chantilly (VA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision insurance

Tuition reimbursement

401(k) Retirement Plan

Job summary

A technology solutions firm seeks a ServiceNow Developer to enhance their electronic security services. Responsibilities include developing applications on the ServiceNow platform and collaborating with other administrators. The role requires a Bachelor’s degree in engineering or a related field, alongside 7+ years of related experience. Candidates must possess strong interpersonal skills, an understanding of agile frameworks, and a public speaking proficiency. Join a team dedicated to engineering innovation and impactful change in a collaborative environment.

Qualifications

• 7+ years of related experience or a Master's with 5+ years of experience.
• Ability to communicate effectively in a fast-paced environment.
• Experience in scrum and agile frameworks for development.

Responsibilities

• Develop and enhance applications on the ServiceNow platform.
• Hold code reviews and help build the pipeline for CI/CD.
• Collaborate with ServiceNow administrators to develop solutions.

Skills

ServiceNow tools

Public speaking

Agile frameworks

Interpersonal skills

Education

Bachelor’s degree in engineering or related field

Tools

HTML

CSS

Job description

About M.C. Dean

M.C. Dean is Building Intelligence®. We design, build, operate, and maintain cyber‑physical solutions for the nation’s most mission‑critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.

Overview

We are seeking a ServiceNow Developer to join our Security and Electronic Systems (SES) business unit. As part of the SES Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio‑visual, IT systems, perimeter defense, and command and control systems for federal, local and commercial customers across high‑growth markets.

Why Join Us?

Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values—agility, expertise, and trust—we foster a collaborative and forward‑thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.

Responsibilities

• Develop, maintain, and enhance applications on the ServiceNow platform including, but not limited to, ITSM, ITBM, ITOM, CSM, Service Portal, HR Module, Asset Management, Change Management, Custom Development, etc.
• Develop code, hold code reviews, check in code, and help build the pipeline for continuous integration/continuous delivery.
• Customize ServiceNow applications, facilitate rollout of new applications and modules, configure application UI, workflow, and API.
• Create and maintain configuration management on the ServiceNow platform across all environments.
• Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests.
• Confer with Mission Partners to define their information technology goals and advise in the re‑engineering of business processes to meet those goals.
• Provide expertise in standards and validations (e.g., ISO 9000).
• Provide group facilitation, interviewing, training, and additional forms of knowledge transfer.
• Act as key coordinator between multiple project teams to ensure enterprise‑wide integration of re‑engineering efforts.
• Champion awareness training and implementation of business processes.
• Develop process documentation, testing, workflows, and work plans.
• Lead workflow presentations to leadership and Mission Partners as required.
• Coordinate with multiple departments within and outside the customer’s organization to accomplish project tasks.
• Independent self‑starter and proactive at developing solutions and solving business problems using ServiceNow.

Qualifications

Clearance/Citizen Type: Applicants selected will be subject to a government security investigation and may meet eligibility requirements, including U.S. Citizenship, for access to classified information; ACTIVE TS/SCI w/ POLYGRAPH REQUIRED

Required Qualifications

• Bachelor’s degree in engineering or a related field with 7+ years of related experience; or a Master’s with 5+ years of experience
• Experience with ServiceNow tools
• Understanding of best practices across both commercial and federal sectors as it relates to workflow and process management
• Excellent interpersonal skills with proven ability to team with industry partners
• Ability to communicate effectively in a fast‑paced environment
• Ability to estimate work effort requirements efficiently and appropriately
• Strong public speaking skills and professional demeanor required
• Experience in scrum and agile frameworks for development to include task management, performing stand‑ups and sprint reviews, gathering requirements, and creating documentation

Preferred Qualifications

• ServiceNow developer certification, preferably Certified System Administrator (CSA) or Application Specialist
• Experience in HTML/CSS
• Experience with Insider Threat programs

What We Offer

• A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.
• An opportunity to lead and build a business with the support of an industry‑leading firm that has been in business for 75 years.
• Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement.
• Open and transparent communication with senior leadership as well as local office management

We Offer An Excellent Benefits Package Including

• A competitive salary
• Medical, dental, vision, life, and disability insurance
• Paid time off
• Tuition reimbursement
• 401(k) Retirement Plan
• Military Reserve pay offset
• Paid maternity leave

Abilities

• Exposure to computer screens for an extended period of time
• Sitting for extended periods of time
• Reach by extending hands or arms in any direction
• Have finger dexterity to manipulate objects with fingers rather than whole hands or arms, e.g., using a keyboard
• Listen to and understand information and ideas presented through spoken words and sentences
• Communicate information and ideas in speaking so others will understand
• Read and understand information and ideas presented in writing
• Apply general rules to specific problems to produce answers that make sense
• Identify and understand the speech of another person