SMB Services Growth Partner

Block, Inc.; San Francisco (CA); On-site; USD 106,600 - 159,800; Full time

Benefits offered by this job

Remote work

Medical insurance

Flexible time off

Retirement plans

Job summary

Block, Inc. in San Francisco is seeking a dynamic Sales/Account Manager to own and grow a portfolio of SMB Services merchants, helping them adopt Square tools and drive growth.

You will build trusted relationships with business owners, uncover opportunities, and collaborate with Sales, Support, and Product teams to deliver tailored solutions. A proven track record in revenue growth and SMB tech know-how is valued.

Qualifications

• 3+ years experience in Sales, Account Management or related field.
• Experience discovering and closing sales opportunities and building client relationships.
• Experience managing a pipeline to achieve revenue targets.
• Excellent organizational, analytical, written, and verbal communication skills.
• Passion and knowledge about how new technologies can help better serve small and medium size businesses.
• A track record of delivering measurable outcomes, driving adoption, and being perceived as a trusted advisor by clients.
• Experience within the Services or Beauty industry is preferred.

Responsibilities

• Own, retain, and grow a portfolio of SMB Services merchants, helping them thrive through tailored adoption of Square tools.
• Drive expansion through product adoption, upselling, and value-based recommendations.
• Act as the voice of your merchants within Square, advocating for their needs with empathy and surfacing insights that shape our products.
• Balance proactive outreach, retention activities, and growth opportunities through strong organization and time management.
• Work with our Sales, Support and Product teams to ensure customers have the best possible experience across all aspects of Square

Skills

Sales

Account Mgmt

Pipeline mgmt

Communication

SMB tech knowledge

Track record

Services exp

Job description

Block, Inc. in San Francisco is seeking a dynamic Sales/Account Manager to own and grow a portfolio of SMB Services merchants, helping them adopt Square tools and drive growth.

You will build trusted relationships with business owners, uncover opportunities, and collaborate with Sales, Support, and Product teams to deliver tailored solutions. A proven track record in revenue growth and SMB tech know-how is valued.