SmartSuite Associate - Product & Sales Engineer

Capitolis; Springfield (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

SmartSuite is searching for a SmartSuite Associate – Product & Sales Engineer to support the Product Manager and drive client engagement. In this role, you will work on configuring tailored solutions using our no-code platform and prepare demo environments for potential customers.

The ideal candidate should be detail-oriented, possess strong problem-solving skills, and demonstrate a keen interest in SaaS products. Join us to help shape how customers experience SmartSuite while building effective solutions.

Qualifications

• Background in SaaS or workflow automation is preferable.
• Experience with no-code/low-code platforms is a plus.
• Ability to configure systems and document processes.

Responsibilities

• Configure SmartSuite solutions using the no-code platform.
• Support tailored proof-of-concept creation for clients.
• Prepare demo environments for sales presentations.
• Translate client requirements into SmartSuite configurations.

Skills

Strong interest in no-code platforms

Problem-solving skills

Detail-oriented

Strong communication skills

Job description

About the Role

SmartSuite is looking for a SmartSuite Associate – Product & Sales Engineer to support our Product Manager / Sales Engineer in productizing and demonstrating SmartSuite for prospective clients.

This role is ideal for someone who enjoys building, problem‑solving, and bringing business use cases to life inside a no‑code platform. You’ll help prepare tailored solutions, configure demo environments, support proof‑of‑concepts, and ensure SmartSuite is presented in a way that aligns with customer needs and market opportunities.

You’ll work closely with Product, Sales Engineering, and Go‑To‑Market teams to help create client‑ready solutions that clearly show the value of SmartSuite.

What You’ll Do

• Configure SmartSuite solutions using our no‑code platform
• Support the creation of tailored proof‑of‑concepts for prospective customers
• Prepare and maintain demo environments for sales and product presentations
• Help translate client requirements and market needs into SmartSuite configurations
• Assist with light solution design and workflow mapping
• Support data setup, cleanup, and light analysis for demos and POCs
• Help document repeatable solution patterns, templates, and demo use cases
• Collaborate with Product and Sales Engineering to refine how SmartSuite is positioned and demonstrated
• Contribute ideas for improving demo quality, solution packaging, and customer‑facing workflows

What We’re Looking For

• Strong interest in no‑code platforms, SaaS, workflow automation, and business process design
• Ability to understand client needs and translate them into practical product setups
• Detail‑oriented and comfortable configuring systems, data, fields, views, dashboards, and automations
• Strong problem‑solving skills and a builder/operator mindset
• Comfortable working cross‑functionally with Product, Sales, and Customer‑facing teams
• Clear communicator with the ability to document processes and explain solutions
• Curiosity, adaptability, and willingness to learn quickly

Preferred Experience

• Experience with SmartSuite or another no‑code / low‑code platform
• Exposure to sales engineering, product operations, customer success, or implementation work
• Experience building demos, templates, workflows, dashboards, or proof‑of‑concepts
• Basic understanding of business operations, CRM, project management, or workflow automation use cases
• Comfort working with structured data and light analysis

Why Join Us

By joining SmartSuite, you’ll be part of a passionate team building the next generation of work management software. You’ll get hands‑on experience shaping how prospective customers understand and experience SmartSuite, while helping create solutions that show what’s possible with our platform.

If you enjoy building practical solutions, working with product and customer‑facing teams, and helping bring ideas to life, we’d love to hear from you.