SmartPlant 3D Administrator

IS International Services; Town of Florida (NY); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Excellent Benefits

Tuition reimbursement and training

Paid vacation and holidays

Great working environment

Job summary

IS International Services seeks a SmartPlant 3D Administrator to manage the administration, configuration, and ongoing support of Hexagon Smart 3D across their plant engineering teams in the Americas and globally. The role ensures system availability, data integrity, and effective integration of SmartPLANT tools with engineering workflows.

The candidate will collaborate with IT, infrastructure, and vendor teams, perform readiness checks, and implement standard environments, catalog, model, and

Qualifications

• Bachelor's degree in Engineering, Computer Science, Information Systems, or related field, or equivalent experience.
• 3-7 years supporting engineering-design systems or CAD administration.
• At least 2 years hands-on Smart 3D or SP3D administration experience.
• Experience troubleshooting Smart 3D applications, modeling, drawings, access, and data issues.
• Working knowledge of Microsoft SQL Server concepts and Smart 3D database relationships.
• Ability to work independently with limited supervision and coordinate across teams.

Responsibilities

• Independently administer Smart 3D environments using approved standards and change controls.
• Create and maintain Smart 3D projects, catalogs, models, and database relationships.
• Perform readiness checks and release environments for engineering use.
• Provide routine and escalated Smart 3D support for issues across modules.
• Analyze logs, reproduce defects, and coordinate corrective actions with teams.
• Manage application roles and permissions and coordinate access requests with IT.
• Prepare and implement catalog, symbol, specification, rule, and reference-data changes.
• Manage model imports/exports, copies, restores, and archive activities.
• Support upgrades, testing, and user-acceptance with business owners.
• Assist with onboarding and training of less experienced administrators.

Skills

Smart 3D Admin

SQL Server

Windows Server

Analytical Skills

Documentation

Cross-functional Coordination

Education

Bachelor's degree in Engineering or related field

Tools

Smart 3D

SP3D

SQL Server

PowerShell

Job description

The SmartPlant 3D Administrator is responsible for the administration, configuration, and ongoing support of Hexagon Smart 3D (S3D) engineering applications and databases used across the company’s plant engineering and project execution activities. This role ensures system availability, data integrity, standards compliance, and effective integration of SmartPLANT tools with engineering workflows, while supporting multi-discipline design efforts across the Americas and global project teams.

Key Responsibilities

• Independently administer standard Hexagon Smart 3D project environments using approved standards, procedures, and change controls.
• Create, copy, configure, restore, validate, and maintain standard Smart 3D projects and the related site, catalog, model, report, and application database relationships within the assigned scope.
• Review project-initialization requests, confirm required technical inputs, identify missing information, and perform readiness checks before environments are released for engineering use.
• Provide routine and escalated Smart 3D application support and resolve routine and moderately complex issues involving modeling behavior, drawings, configuration, access, reference data, and standard integrations.
• Analyze logs, reproduce defects, identify likely causes, recommend corrective actions, and distinguish application issues from infrastructure, database-platform, cybersecurity, engineering-content, contractor, or vendor issues.
• Administer approved Smart 3D application roles and project permissions and coordinate infrastructure-level access, account, Citrix, server, network, and security requests with the responsible support organization.
• Prepare, test, troubleshoot, and implement standard catalog, symbol, specification, rule, bulkload, and reference-data changes after the responsible engineering owner has approved the technical content.
• Independently perform approved model imports, exports, project database copies, restores, and archive activities within the application-administration scope, and coordinate platform backup and recovery requirements with the responsible database administrator.
• Support and troubleshoot Drawing Batch, IFC, Name Generator, interference checking, drawing extraction, and related Smart 3D processes, and coordinate infrastructure-related failures with the responsible organization.
• Support assigned Smart 3D upgrade and migration workstreams, develop and execute technical and regression test cases, analyze defects, and coordinate user-acceptance testing with the responsible engineering or business owners.
• Support approved contractor, vendor, remote-engineering, and workshare activities, including technical readiness, access validation, model exchange, testing, and issue follow-up.
• Develop and improve administrative procedures, troubleshooting guides, checklists, application matrices, and training materials, and assist with onboarding and development of less experienced administrators.
• Independently manage standard assignments, identify recurring issues and process improvements, and elevate architecture, governance, production-risk, resource, or major technical decisions.

• Bachelor's degree in Engineering, Computer Science, Information Systems, Engineering Technology, CAD/Design Technology, or a related technical field; or an equivalent combination of technical education and relevant experience.
• Approximately three to seven years of experience supporting engineering-design systems, plant-design applications, CAD administration, or related technical environments.
• At least two years of hands‑on Smart 3D or SP3D administration experience. Experience administering Smart 3D projects, environments, application databases, user access, and standard project configuration.
• Experience troubleshooting Smart 3D application, modeling, drawing, access, and reference-data issues.
• Working knowledge of Microsoft SQL Server concepts and Smart 3D database relationships.
• Experience supporting project initialization, standard environment setup, model exchange, and application validation.
• Ability to perform standard administrative work independently with limited supervision and to recognize when senior technical or management direction is required.
• Strong analytical, documentation, organization, and communication skills, with the ability to manage multiple priorities and support project schedules.
• Ability to coordinate effectively across engineering, IT, infrastructure, contractor, vendor, and remote teams while maintaining clear responsibility boundaries.

Preferred qualifications

• Experience with Smart 3D upgrades, migrations, or version validation.
• Experience with catalog, symbol, specification, rule, bulkload, or reference-data administration.
• Experience supporting Drawing Batch, IFC, Name Generator, Global Workshare, or distributed engineering environments.
• Familiarity with SmartPlant Foundation, Smart P&ID, Smart Instrumentation, Smart Electrical, or related Hexagon applications.
• Experience with PowerShell, SQL, Excel automation, or another scripting or automation tool.
• Experience supporting remote engineering, contractor, vendor, or workshare teams and assisting with technical training or knowledge transfer.

• Excellent Benefits (Medical, Dental, Vision & 401K Matching).
• Excellent development programs and advancement opportunities.
• Tuition reimbursement and on-the-job training.
• Paid vacation, sick time, and holidays.
• Committed to quality products and services.
• Great working environment and culture.
• Employee Appreciation Programs and Events.