SmartHome Specialist

Gojade; Alamosa, Northern (CO, KY); Hybrid; USD 27,000 - 33,000; Full time

Benefits offered by this job

Uncapped commissions

Free Jade service

Free SWAG

Retirement plan

Medical

Dental

Vision

Paid time off

Company holidays

Job summary

Gojade is seeking a SmartHome Specialist to convert inquiries into total smart home solutions for homes and small businesses in Southern Colorado. You’ll turn conversations into comprehensive technology bundles, guiding customers from discovery to final installation with a white-glove approach.

The role emphasizes proactive prospecting, problem-solving, and tailoring lifestyle tech plans to customer needs, with no supervision and a strong focus on results.

Qualifications

• High school diploma or equivalent.
• Minimum two years experience in proactive sales or business development.
• Proven track record of overcoming objections and closing deals.
• Comfortability with cold calling and prospecting is a must.

Responsibilities

• Be a problem solver by asking thoughtful questions and recommending complete solutions for subscribers.
• Position Gojade as Southern Colorado’s premier smart home provider with white glove service.
• Actively prospect and develop new business via telephone marketing, follow-up and outreach.
• Conduct deep-dive discovery to uncover real tech problems customers face.
• Map customer needs to total tech bundles, not just internet access.
• Overcome objections by guiding customers toward the right solutions.

Skills

Proactive sales

Cold calling

Negotiation

Relationship building

Tech literacy

Communication

Job description

SmartHome Specialist

Join our team of SmartHome Specialists, the visionary architects who work day in and day out to map every inquiry into a comprehensive technology solution.

Position Description

As a technology specialist, you turn every inquiry into a total solution for the home or business. From the first hello to the final handshake, you’re the one who really gets to know our subscribers, ensuring our neighbors are perfectly equipped for the life they want to lead.

What You’ll Do

• Be a problem solver, asking thoughtful questions and recommending solutions that solve the whole set of problems at a subscriber’s location.
• Position Jade as “Southern Colorado’s premier smart home provider” and provide unparalleled, white glove expertise.
• Actively and consistently prospect and develop new sources of business through telephone marketing, lead follow up and personal outreach.
• Conduct deep-dive discovery with potential subscribers. You’ll ask the thoughtful questions that uncover the real tech problems they’re facing.
• Map customer needs to total technology bundles (lifestyle plans, not just internet access) that solve the whole problem.
• Overcome objections by educating customers. If they’re asking for the wrong thing, you have the confidence to respectfully guide them towards the right solution for them.
• Communicate the sold vision to our Field Service and Customer Care teams so they know exactly what to build to make you – and the customer – look like heroes.
• Keep your finger on the pulse of system and market changes as well as new products so your advice is always the most valuable thing in the room.

What You Bring

• You don’t wait for the phone to ring. You like the chase and the win that comes with it.
• You’re comfortable pushing back respectfully to ensure a subscriber doesn’t just get what they asked for, but what they actually need.
• You see a house or a business as a puzzle. You know which pieces fit where to make the whole thing hum.
• You can talk to anyone and give them total confidence that their vision is in good hands.
• You’re a team player who functions with little to no supervision.
• You like being judged by your results, not the hour on the clock.
• You understand how our technology connects and transforms a home.
• You have excellent oral and written skills and can keep an organized day.
• You are a self-starter, motivated and eager to solve problems.
• You must be technologically literate.

Minimum Requirements

• High school diploma or equivalent
• Minimum two years experience in proactive sales or business development role
• Proven track record of overcoming objections and closing deals
• Comfortability with cold calling and prospecting is a must.

What You’ll Get

• Uncapped commissions – you can make as little or as much as you want.
• Free Jade service – we’ll pick up the tab on your internet, phone, security, and parental controls. Seriously!
• Free SWAG!
• Awesome benefits like Retirement, Medical, Dental, & Optical
• PTO and Company Holidays
• A fun and modern office environment with an espresso machine, kitchen, and great co-workers

Base Salary: $30,000 + uncapped commissions

Conclusion

• This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.