Smart Living Tech Implementation Specialist

Arc Human Services; Canonsburg (Washington County); On-site; USD 57,000 - 95,000; Full time

Job summary

Arc Human Services is seeking a SHIFT Certified Enabling Technology Integration Specialist (ETIS) to support Smart Living and enabling technology initiatives in Canonsburg, PA. You will assess needs, configure devices, and train staff to help individuals increase independence and safety.

The role collaborates with ATPs, DSPs, and program teams to implement practical technology solutions and ensure successful everyday use. A valid driver’s license is required.

Qualifications

• The candidate must have a high school diploma or GED; an associate degree in a related field is preferred.
• Experience supporting individuals with intellectual/developmental disabilities, implementing assistive or enabling technology, providing staff training, or coordinating technology projects is preferred.
• Excellent interpersonal, organizational, and problem-solving skills; ability to train staff; valid driver’s license and ability to travel across the service area are required.

Responsibilities

• Coordinate enabling and assistive technology referrals from initial request through implementation and follow-up.
• Meet with individuals, families, and support teams to understand goals, routines, challenges, and opportunities where technology may increase independence or safety.
• Conduct person-centered enabling technology assessments and assist with developing practical technology recommendations and implementation plans.
• Configure, install, test, and troubleshoot smart-home, assistive, enabling, and remote-support technologies in residential and community settings.
• Work collaboratively with the ATP, program teams, vendors, and other partners to implement technology solutions.
• Provide hands-on training and coaching to individuals, families, DSPs, supervisors, and other staff so technology can be successfully incorporated into everyday routines.
• Conduct follow-up visits to evaluate whether technology is working as intended, identify barriers to adoption, and make adjustments when needed.
• Support the development and implementation of remote support technologies and service models.
• Assist with demonstrations and tours of the Arc Human Services Smart Living Home and help individuals and support teams explore technologies in a real-world environment.
• Develop simple user guides, training materials, and other resources to support successful technology adoption.
• Maintain documentation related to referrals, assessments, implementation, equipment, training, follow-up, and outcomes.
• Help track technology utilization, outcomes, and other Smart Living program measures.
• Stay current on emerging assistive, enabling, smart-home, and remote-support technologies that may benefit the people Arc Human Services supports.

Skills

Interpersonal skills

Organizational skills

Problem-solving

Communication

Travel flexibility

Education

High school diploma or GED

Associate degree in related field

Job description

Arc Human Services is seeking a SHIFT Certified Enabling Technology Integration Specialist (ETIS) to support Smart Living and enabling technology initiatives in Canonsburg, PA. You will assess needs, configure devices, and train staff to help individuals increase independence and safety.

The role collaborates with ATPs, DSPs, and program teams to implement practical technology solutions and ensure successful everyday use. A valid driver’s license is required.