Smart Home & Security Systems Installer

ADT Security Services; Tampa (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

401(k)

Tuition Reimbursement

Company Vehicle

Disability & Life Insurance

Paid Time Off

Career Growth

Flexible Schedule

Job summary

ADT Security Services is seeking a field operations technician to install and service low-voltage security systems in residential and small commercial settings in the Tampa area. You will perform on-site installations, testing, and configuration to ensure reliable operation and client satisfaction.

You will troubleshoot issues, educate customers on system features, and maintain safety standards while working in customers’ homes.

Qualifications

• High school diploma or equivalent.
• Proficiency with computer hardware, software, and network diagnostics.
• Strong troubleshooting skills and customer-first communication style.
• Ability to work evenings, weekends, and holidays as needed.

Responsibilities

• Install low-voltage wiring and mount devices according to site layouts and routing plans.
• Perform site assessments, system testing, and verify connections, including monitoring center communication.
• Troubleshoot technical issues and flag defective materials or job inaccuracies that affect service quality.
• Educate customers on system features, usage, and basic troubleshooting.
• Maintain a safe, clean workspace and follow all safety protocols.

Skills

Troubleshooting

Customer service

Time management

Networking diagnostics

Computer hardware

Communication

Education

High school diploma or equivalent

Job description

ADT Security Services is seeking a field operations technician to install and service low-voltage security systems in residential and small commercial settings in the Tampa area. You will perform on-site installations, testing, and configuration to ensure reliable operation and client satisfaction.

You will troubleshoot issues, educate customers on system features, and maintain safety standards while working in customers’ homes.