Smart Home Installer - Impact Lives with Tech & Growth

ADT Security Services; West Virginia; Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Full benefits

401(k) with employer matching

Paid vacation time

Tuition reimbursement

Employee referral bonuses

Job summary

ADT Security Services is seeking a Residential Installation Technician to assess customer needs, design and install security systems at homes or small businesses, and educate customers on operation. You will work to determine optimal equipment with the customer and ensure proper functionality.

You will also test installations, maintain safety, and keep sites clean, while providing solutions and exceptional service in a dynamic, customer-facing role requiring a valid driver’s license.

Qualifications

• Customer-focused approach with strong communication skills.
• Technical aptitude for evaluating systems and equipment.
• Willingness to work independently in homes and small businesses.
• Able to pass background checks and maintain a valid driver's license.

Responsibilities

• Determine optimal system and equipment with the customer.
• Install and test operation of all equipment and signals.
• Evaluate information and provide the best solution for the location.
• Identify opportunities to improve system use and functionality.
• Follow safety practices to protect people and property.
• Secure unused materials and tools on site; keep site clean.
• Perform additional duties to support the company's goals.
• Visit customers at homes or businesses to deliver solutions.

Skills

Customer focus

Technical aptitude

Verbal communication

Adaptability

Driver's license

Education

High School diploma

Electronic trade school training

Job description

ADT Security Services is seeking a Residential Installation Technician to assess customer needs, design and install security systems at homes or small businesses, and educate customers on operation. You will work to determine optimal equipment with the customer and ensure proper functionality.

You will also test installations, maintain safety, and keep sites clean, while providing solutions and exceptional service in a dynamic, customer-facing role requiring a valid driver’s license.