Residential Security Install Technician – Impact & Growth

ADT; Kentwood (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with employer matching

Paid vacation

Tuition reimbursement

Employee referral bonuses

Career growth opportunities

Job summary

ADT is seeking a Residential Installation Technician to evaluate customer needs and design, install, and educate on their security system. You will work with customers to determine the best equipment, install and test it, and ensure proper service delivery.

Responsibilities include advising on system improvements, maintaining safety, and leaving the site in good condition after work. A valid driver’s license and a HS diploma are required; trade school training is a plus.

Qualifications

• Customer-focused mindset and service orientation.
• Technical aptitude and problem-solving abilities.
• Strong verbal communication skills.
• Valid driver’s license is required.
• High School diploma or equivalent; trade school training is a plus.

Responsibilities

• Work with the customer to determine optimal system and equipment to meet their needs.
• Install and test the operations of all equipment to ensure proper functionality and signal reception required to establish service.
• Evaluate information and provide the best possible solution for the location.
• Identify opportunities to improve use and functionality of the customer’s system and provide recommendations.
• Practice safety to safeguard against injury and property damage.
• Secure unused materials, ladders, and tools on site.
• Collect debris, patch holes, and leave the site in better condition than started.
• Perform other duties needed to support the company’s mission and values.
• Work in a dynamic, collaborative environment with customers and coworkers.
• Visit customers at their homes or businesses to provide solutions.

Skills

Customer focus

Technical aptitude

Strong communication

Thrive under uncertainty

Valid driver's license

High School diploma

Trade school training a plus

Education

High School diploma or equivalent

Electronic trade school training (a plus)

Job description

ADT is seeking a Residential Installation Technician to evaluate customer needs and design, install, and educate on their security system. You will work with customers to determine the best equipment, install and test it, and ensure proper service delivery.

Responsibilities include advising on system improvements, maintaining safety, and leaving the site in good condition after work. A valid driver’s license and a HS diploma are required; trade school training is a plus.