Smart Home Installation Technician

SafeStreetsUSA; Towson (MD); Remote; USD 50,000 - 100,000; Full time

Job summary

Join a forward-thinking company where you can make a real difference in people's lives as a Smart Security Pro. This role offers an exciting opportunity to enhance the safety and security of families by providing tailored home security solutions. With no cold calling or door-to-door sales, you'll work with customers already interested in securing their homes. Enjoy a competitive base salary, generous uncapped commissions, and a supportive work environment that values your contributions. If you're passionate about customer service and sales, this is the perfect opportunity for you to thrive and grow within a rapidly expanding organization.

Benefits

Company-provided equipment

Ongoing training

Scheduling flexibility

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

Qualifications

• Passion for customer service and a strong sales background.
• Reliable vehicle, valid driver's license, and proof of vehicle insurance.

Responsibilities

• Help homeowners create customized Smart Security solutions.
• Provide 5-star customer interaction and installation of security systems.

Skills

Customer Service

Sales Background

Communication Skills

Negotiation Skills

Interpersonal Skills

Tools

Smartphone

Tablet

Job description

Our Smart Security Pro’s mission is to show our residential customers that they are truly valued as we have a strong emphasis on providing an unparalleled 5-Star experience unmatched in the Smart Security industry.

As an SSP, you'll play a pivotal role in what matters most to our customers: enhancing the safety and security of their families and homes.

We know what it takes to be successful here at SafeStreets. If you have a passion for making a difference in people’s lives, a strong sales background, and a winning mindset, we will assist you in creating a seamless transition into a new career.

The process is simple. There is no cold calling or D2D sales involved.

We get your foot in the door by connecting customers to you who are already interested in ADT home security. In-home appointments are scheduled and provided for you by our Inside Sales team. By helping customers review their security options on-site and move forward with a custom home security package designed by you, you will have the opportunity to earn uncapped sales commissions based on how the homeowner decides to protect their home. The best part is you control the process from start to finish, leaving the customer better protected than before you arrived.

What do you need to be qualified for this position?

Nothing more than a passion for customer service, a strong sales background, and a desire to help keep others safe and secure. We provide the tools/equipment, paid training, and post-training support you will need. We even hand deliver the customers to you – no need to go searching for your own leads!

SafeStreets set out to make some big changes to kick off 2025 with how our Smart Security Pros are paid and we now have the best compensation plan in the industry! Here's what our SSP's look forward to:

• Highest sales commission opportunities in the industry with our technicians earning on average 25% commission - UNCAPPED!
• More than 30% of our field earned over $100k+ in 2024
• Increased Mileage pay with pay kicking in nearly 3x earlier than previously
• Paid for every installation action taken on site
• Same-day and Holiday bonuses
• More upgrade commission options
• Doubled Referral pay opportunity
• Doubled our yearly loyalty bonuses

What we Offer:

Competitive base salary with generous and uncapped commission structure
Company-provided equipment and select tools
Remote and independent work environment
Ongoing training and professional development opportunities
Opportunities for career advancement within a rapidly growing organization
Scheduling flexibility
Medical/Dental/Vision/Life Insurance/401K

The Responsibilities:

Helping homeowners create customized Smart Security solutions for their personal needs
5-star Customer interaction – every day is a new opportunity; you’ll be the first face-to-face contact our customers have with SafeStreets!
Customized installation, troubleshooting, and demonstration of ADT-monitored security systems

Qualifications:

Entrepreneurial and career oriented mindset
Excellent communication, negotiation, and interpersonal skills
Reliable vehicle and valid driver's license
Proof of vehicle insurance (100/300/100 minimum)
Smartphone/tablet

SafeStreets values the safety of our employees and customers. That is why we are committed to providing personal protective equipment (PPE) or stipends to our technicians to further ensure their safety.

This job entails meeting certain physical requirements, including the ability to work above head level, carry loads of 30-50 pounds (such as equipment boxes and ladders), operate power tools, and navigate confined spaces like attics and crawl spaces.