Smart Home Installation Technician

SafeStreetsUSA; Virginia Beach (VA); Remote; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company dedicated to enhancing home safety through innovative Smart Security solutions. As a Smart Security Pro, you will engage directly with customers, providing personalized service and expert installation of cutting-edge Google Smart Home technology. With no cold calling involved, you will enjoy a supportive work environment that values your contributions and offers ongoing training. This role not only allows you to make a meaningful impact on families' lives but also provides opportunities for career advancement in a rapidly growing organization. If you are passionate about customer service and technology, this is the perfect opportunity for you.

Benefits

Competitive Base Salary

Company Provided Equipment

Paid Training

Ongoing Training and Professional Development

Scheduling Flexibility

Career Advancement Opportunities

Qualifications

• Passion for customer service and safety.
• Installation or trades background preferred.

Responsibilities

• Help homeowners create customized Smart Security solutions.
• Perform installation and troubleshooting of Google Smart Home systems.

Skills

Customer Service

Communication Skills

Negotiation Skills

Interpersonal Skills

Education

High School Diploma

Tools

Google Smart Home Equipment

Power Tools

Smartphone/Tablet

Job description

Our Smart Security Pro’s mission is to show our residential customers that they are truly valued as we have a strong emphasis on providing an unparalleled 5-Star experience unmatched in the Smart Home industry.

As an SSP, you'll play a pivotal role in what matters most to our customers: enhancing the safety and security of their families and homes.

We know what it takes to be successful here at SafeStreets. If you have a passion for making a difference in people’s lives, a strong technical background, and a winning mindset, we will assist you in creating a seamless transition into a new career.

The process is simple. There is no cold calling or D2D sales involved.

We get your foot in the door by connecting you to customers who have already purchased a Google Smart Home package for their home. These packages will include Google equipment such as: cameras, thermostats, and smart screens. In-home appointments are scheduled and provided for you by our Inside Sales team. The best part is you control the process from start to finish, leaving the customer better protected than before you arrived.

What do you need to be qualified for this position?

Nothing more than a passion for customer service, a strong installation or trades background, and a desire to help keep others safe and secure. We provide the tools/equipment, paid training, and post-training support you will need.

What we Offer:

• Competitive base salary with additional commission opportunities available
• Company provided equipment and select tools
• Remote and independent work environment
• Ongoing training and professional development opportunities
• Opportunities for career advancement within a rapidly growing organization
• Scheduling flexibility

The Responsibilities:

• Helping homeowners create customized Smart Security solutions for their personal needs
• 5-star Customer interaction – every day is a new opportunity; you’ll be the first face-to-face contact our customers have with SafeStreets!
• Customized installation, troubleshooting, and demonstration of Google Smart Home systems

Qualifications:

• Entrepreneurial and career-oriented mindset
• Installation or other trades background preferred
• Excellent communication, negotiation, and interpersonal skills
• Reliable vehicle and valid driver's license
• Proof of vehicle insurance (100/300/100 minimum)
• Smartphone/tablet

SafeStreets values the safety of our employees and customers. That is why we are committed to providing personal protective equipment (PPE) or stipends to our technicians to further ensure their safety.

This job entails meeting certain physical requirements, including the ability to work above head level, carry loads of 30-50 pounds (such as equipment boxes and ladders), operate power tools, and navigate confined spaces like attics and crawl spaces.

Safe Streets is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance, and business needs.