Smart Home Field Technician: Install & Upsell Upgrades

NRG Energy; North Carolina; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

10 paid holidays

2 weeks PTO

401(k) with 6% match

Employee Stock Purchase Program

Company vehicle and gas card

Opportunity for company-paid incentive trip

Job summary

NRG Energy is seeking a Field Service Technician to join the Vivint team in North Carolina. In this role, you will install cutting-edge smart home technology while identifying and selling upgraded solutions. Ideal candidates have a sales mindset and technical aptitude, as you will evaluate customer homes, train homeowners, and ensure top-notch customer satisfaction.

Benefits include competitive hourly pay, comprehensive training, work-life balance with a 4-day work week, and various perks such as paid holidays and an Employee Stock Purchase Program.

Qualifications

• Experience in retail, B2C sales, insurance, or service-based sales is a major plus.
• Ability to act with integrity while building rapport with diverse customers.
• Experience in cable/satellite install, pest control, construction, or solar is helpful but not required.

Responsibilities

• Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems.
• Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site.
• Training homeowners on how to use their new system to protect their families.

Skills

Sales Mindset

Customer First Attitude

Technical Aptitude

Job description

NRG Energy is seeking a Field Service Technician to join the Vivint team in North Carolina. In this role, you will install cutting-edge smart home technology while identifying and selling upgraded solutions. Ideal candidates have a sales mindset and technical aptitude, as you will evaluate customer homes, train homeowners, and ensure top-notch customer satisfaction.

Benefits include competitive hourly pay, comprehensive training, work-life balance with a 4-day work week, and various perks such as paid holidays and an Employee Stock Purchase Program.