Small Engine Technician: Repair, Service & Customer Care

Blain's Farm & Fleet; Mequon (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical

Prescription

Dental

Vision

Disability

Life Insurance

Identity Theft Protection

Pet Insurance

Holidays off

Birthday off

Leadership Training

Associate Discount

Recognition Programs

401K Match

Job summary

Blain's Farm & Fleet in Mequon, WI is seeking a skilled small engine technician to diagnose and repair outdoor power equipment and related machines. You will deliver excellent customer service, assist with parts and repairs, and participate in training to stay current with product lines.

This full-time role offers weekend availability, a supportive team, and opportunities for career growth within a family-owned retailer recognized as a Forbes Best Employer. Benefits apply after 91 days.

Qualifications

• Must be 18 years of age or older.
• Able to work evenings when needed and at least every other weekend.
• Prior small engine and/or automotive maintenance experience.
• Prior customer service experience.
• Prior Retail experience.
• Excellent communication skills.

Responsibilities

• Diagnose and repair small engine outdoor power equipment, recreational equipment/vehicles, and other mechanical equipment.
• Provide excellent service and an exceptional shopping experience.
• Assist customers by loading and unloading products, locating parts, and answering questions concerning repairs to their units.
• Diagnosing, assembling, and repairing all small engine and outdoor power equipment sold at Blain's Farm and Fleet stores.
• Document repairs on work orders, track units in the shop, complete and file/close out work orders.
• Assist with warranty claims and file them in a timely manner.
• Contact customer regarding work completion date.
• Attend training classes/seminars for repair technicians.
• Demonstrate awareness and compliance with Loss Prevention and safety policies and/or procedures.

Skills

Small engine repair

Automotive maintenance

Customer service

Retail experience

Excellent communication

Job description

Blain's Farm & Fleet in Mequon, WI is seeking a skilled small engine technician to diagnose and repair outdoor power equipment and related machines. You will deliver excellent customer service, assist with parts and repairs, and participate in training to stay current with product lines.

This full-time role offers weekend availability, a supportive team, and opportunities for career growth within a family-owned retailer recognized as a Forbes Best Employer. Benefits apply after 91 days.