Small Engine Technician

Blain's Farm & Fleet; Richmond (VA); On-site; USD 19,000 - 34,000; Full time

Benefits offered by this job

Medical, prescription and dental

Vision coverage

Disability insurance

Life insurance

Holidays & birthdays off

401(k) with company match

Associate discount

Training programs

Job summary

Blain's Farm & Fleet in Richmond, VA is seeking a Small Engine Technician to diagnose and repair outdoor power equipment, including chainsaws, snowblowers, lawnmowers, UTVs and ATVs. You will deliver friendly, helpful service and keep work areas organized.

The position requires 18+, ability to work evenings and weekends, prior small engine or automotive maintenance experience, and prior customer service or retail experience.

Qualifications

• Be 18 years of age or older.
• Be able to work evenings when needed and at least every other weekend.
• Prior small engine and/or automotive maintenance experience.
• Prior customer service experience.
• Prior Retail experience.
• Excellent communication skills.

Responsibilities

• Diagnose and repair small engine outdoor power equipment (chainsaws, snowblowers, lawnmowers, UTVs, ATVs).
• Provide excellent customer service to customers.
• Load/unload products, locate parts, and answer questions about repairs.
• Document repairs on work orders and track units in the shop.
• Assist with warranty claims and file them in a timely manner.
• Attend training classes/seminars for repair technicians.

Skills

Excellent communication

Customer service experience

Retail experience

Job description

Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a

Forbes Best Employer

for seven consecutive years!

• Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.
• All major Holidays & Birthday off
• Advanced Leadership Training Programs: build the skills to grow your career
• Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!
• Internal recognition programs that support an engaged workplace
• 401(K) with company match

Compensation Saturday & Sunday weekend premium pay $2.50 per hour Base pay up to $19.75/hr *The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information.

Job Duties

• The Small Engine Technician is responsible for diagnosing and repairing various outdoor small engine products such as: chainsaws, snowblowers, lawnmowers, UTVs & ATVs.
• They are responsible for providing excellent customer service to our customers.
• Diagnose and repair small engine outdoor power equipment, recreational equipment/vehicles, and other mechanical equipment.
• Provide excellent service and an exceptional shopping experience.
• Assist customers by loading and unloading products, locating parts, and answering questions concerning repairs to their units.
• Diagnosing, assembling, and repairing all small engine and outdoor power equipment sold at Blain's Farm and Fleet stores.
• Document repairs on work orders, track units in the shop, complete and file/close out work orders.
• Assist with warranty claims and file them in a timely manner.
• Contact customer regarding work completion date.
• Attend training classes/seminars for repair technicians.
• Demonstrate awareness and compliance with Loss Prevention and safety policies and/or procedures.

Qualifications

• Be 18 years of age or older
• Be able to work evenings when needed and at least every other weekend
• Prior small engine and/or automotive maintenance experience
• Prior customer service experience
• Prior Retail experience
• Excellent communication skills

Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.