Small Engine Specialist — Sales & Repair Pro

Ace-Hardware; Jacksonville (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health, dental, vision, and life

401K

PTO

Holiday Pay

Employee discount

Job summary

Turner Ace Hardware is seeking a Small Engine Mechanic to diagnose, repair, and service Stihl power equipment while delivering outstanding customer service. The role involves sales, maintenance, warranty handling, and collaboration with store management to meet customer needs.

You will perform repairs, provide timely updates to customers, and maintain a safe, organized work area while supporting the management team.

Qualifications

• Extensive knowledge of Stihl and power equipment repairs.
• Experience diagnosing and repairing small engines.
• Strong customer service and sales skills.
• Ability to work with retail programs and assist customers.

Responsibilities

• Sell, demonstrate, order and repair Stihl outdoor power equipment and parts.
• Provide service, maintenance and repairs for all Stihl products with vendor guidance.
• Determine parts, estimate labor, and assess warranty eligibility.
• Update customers on warranty coverage, repairs delays and parts availability.
• Deliver excellent in-person or phone customer service and answer product questions.

Skills

Stihl knowledge

Small engine repair

Customer service

Sales experience

Tools

Stihl repair tools

MS Word

Excel

Job description

Turner Ace Hardware is seeking a Small Engine Mechanic to diagnose, repair, and service Stihl power equipment while delivering outstanding customer service. The role involves sales, maintenance, warranty handling, and collaboration with store management to meet customer needs.

You will perform repairs, provide timely updates to customers, and maintain a safe, organized work area while supporting the management team.