Small Employer Sales Representative

Intermountain Healthcare; Tallahassee (FL); Remote; Full time

Job summary

A leading healthcare provider in the U.S. is seeking a Sales Representative to assist brokers and members in selecting insurance plans. The role involves training brokers, managing accounts, and staying informed on healthcare legislation. Ideal candidates will have customer service and sales experience, with a strong focus on communication and problem-solving skills.

Benefits

Comprehensive benefits package

Work-life balance promotion

Qualifications

• Two years of customer service experience.
• Two years of sales experience.

Responsibilities

• Trains and assists brokers with the sale of insurance products.
• Educates members in choosing appropriate insurance plans.
• Manages a specific book of business.

Skills

Customer Service

Sales

Communication

Problem Solving

Tools

Word Processing

Spreadsheets

Job description

Job Description:

Provides expert understanding and assistance to brokers, potential members, and existing members in the sale of Individual Plans and Products. Collaborates with Enrollment and Billing Departments throughout the sales and renewal process to ensure accuracy and completeness.

Job Essentials

1. Trains and assists brokers with the sale of Individual Plan and Small Employer products, including explaining plans, products, rates, and options.
2. Helps and educates potential and existing members in choosing the most appropriate insurance plans, considering both Marketplace and off-marketplace options.
3. Attends various sales events, engaging professionally with brokers, customers, and departmental staff.
4. Manages a specific book of business and supports other Representatives' books as needed, communicating accurately and confidentially in accordance with HIPAA and internal guidelines.
5. Stays informed on legislation, healthcare reform, and their impact on the market, assisting brokers and applicants with this information.
6. Inputs data and updates the sales automation system to ensure accuracy and timeliness.
7. Maintains a monthly average phone audit score of 93.5%.
8. Passes all departmental testing requirements.

Posting Specifics

• Entry Rate: Depending on experience
• Benefits Eligible
• Shift: Typically Monday-Friday business hours, with possible early after-hours attendance and optional volunteer opportunities after hours/weekends
• Remote work options available

Minimum Qualifications

• Two years of customer service experience
• Two years of sales experience
• Basic knowledge of word processing, spreadsheets, and internet navigation

Preferred Qualifications

• Understanding of health insurance concepts
• Familiarity with Facets or similar eligibility systems
• Experience in the health insurance industry
• Excellent presentation and communication skills
• Detail-oriented with strong interpersonal, time management, and problem-solving skills
• Ability to work well under pressure and in team environments
• Strong customer service focus

Physical Requirements:

• Interaction requiring communication
• Operation of computers and office equipment
• Visual acuity to read monitors and documents
• Sitting or standing for extended periods

Location: SelectHealth - Murray

Work City: Murray

Work State: Utah

Scheduled Weekly Hours: 40

The hourly rate ranges from $18.38 to $26.65, depending on experience.

We offer a comprehensive benefits package promoting wellness and work-life balance. Learn more here.

Intermountain Health is an equal opportunity employer. We use HiredScore AI to enhance your application experience, ensuring fairness and privacy.

All positions are subject to closing without notice.