Small Employer Sales Representative

Intermountain Healthcare; Jefferson City (MO); Remote; Full time

Job summary

A leading healthcare provider is seeking a Sales Specialist to assist brokers and members with Individual Plans. The role involves training brokers, educating members on insurance options, and managing a book of business. Remote work options are available.

Benefits

Comprehensive Benefits Package

Qualifications

• Two years of customer service experience.
• Two years of sales experience.

Responsibilities

• Trains and assists brokers with the sale of Individual Plan products.
• Helps members select appropriate insurance plans.
• Manages a specific book of business.

Skills

Customer Service

Sales

Communication

Problem Solving

Tools

Word Processing

Spreadsheets

Job description

Job Description:

Provides expert understanding and assistance to brokers, potential members, and existing members in the sale of Individual Plans and Products. Collaborates with Enrollment and Billing Departments throughout the sales and renewal process to ensure accuracy and completeness.

Job Essentials

1. Trains and assists brokers with the sale of Individual Plan and Small Employer products, including explaining plans, products, rates, and available options.
2. Helps and educates potential and existing members in selecting the most appropriate insurance plan, considering both Marketplace and off-marketplace options.
3. Participates in various sales events, engaging professionally with brokers, customers, and departmental staff.
4. Manages a specific book of business while assisting with others' books as needed, ensuring clear and professional communication in compliance with HIPAA and internal policies.
5. Stays informed about legislative changes and healthcare reforms affecting the market, and assists brokers and applicants with this information.
6. Enters and updates data in the sales automation system accurately and promptly.
7. Maintains a monthly average phone audit score of 93.5%.
8. Successfully completes all departmental testing.

Posting Specifics

• Entry Rate: Depending on experience
• Benefits Eligible
• Shift: Typically Monday-Friday, with potential after-hours and weekend events
• Remote work option available

Minimum Qualifications

• Two years of customer service experience
• Two years of sales experience
• Basic knowledge of word processing, spreadsheets, and internet systems

Preferred Qualifications

• Understanding of health insurance concepts
• Familiarity with Facets or similar eligibility systems
• Experience in health insurance industry
• Excellent presentation and communication skills
• Detail-oriented with strong interpersonal, time management, and problem-solving skills
• Teamwork ability
• Strong customer service orientation

Physical Requirements:

• Interaction requiring communication
• Operation of computers and office equipment
• Visual ability to read monitors and documents
• Sitting or standing for extended periods

Location: SelectHealth - Murray

Work City: Murray

Work State: Utah

Scheduled Weekly Hours: 40

The hourly wage ranges from $18.38 to $26.65, depending on experience.

We offer a comprehensive benefits package to support your well-being. Learn more at https://intermountainhealthcare.org/careers/benefits.

Intermountain Health is an equal opportunity employer. Qualified applicants will be considered regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

We utilize HiredScore, an AI platform, to enhance your application experience. All decisions are ultimately made by Intermountain personnel, ensuring fairness and privacy.

Note: All positions are subject to closure without notice.