Small Business Specialist 3

Jobtailor; Blue Springs (MS); On-site; USD 70,000 - 110,000; Full time

Job summary

U.S. Bank seeks a skilled Banking professional in Mississippi to deliver tailored financial solutions to small businesses. You will strengthen client relationships, blend digital tools with personal service, and pursue growth through proactive outreach and collaboration with branch teams.

The role emphasizes customer service excellence, product knowledge, and cross-functional collaboration to meet revenue targets and support community banking initiatives.

Qualifications

• Bachelor's degree or equivalent work experience.
• Typically three or more years of customer service, consultative sales and/or prospecting experience.
• Comprehensive knowledge of applicable bank and branch policies, procedures and support systems.
• Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations.
• Basic knowledge of cash flow management and business credit underwriting.
• Effective written and verbal communication skills and can convey business recommendations effectively.

Responsibilities

• Demonstrating excellent customer service in accordance with the U.S. Bank Core Values.
• Providing comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million.
• Actively deepening existing customer relationships through routine calling and developing new relationship opportunities through business development activities.
• Combining digital tools with strong human connections to offer solutions to business customers.
• Conducting outside prospecting and sales activities to grow revenue and achieve the assigned financial targets and growth goals.
• Performing account openings, identifying and opening product solutions, and account servicing and maintenance for customers within the segment.
• Actively developing both internal and external relationships and collaborating with branch partners, centers of influence, clients and other business line partners.
• Referring clients to Business Banking and/or other U.S. Bancorp areas for additional needs.

Skills

Financial Solutions

Account Opening

Product Knowledge

Cash Flow Management

Business Credit Underwriting

Education

Bachelor's Degree

Job description

• Demonstrating excellent customer service in accordance with the U.S. Bank Core Values
• Providing comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million
• Actively deepening existing customer relationships through routine calling and developing new relationship opportunities through business development activities
• Combining digital tools with strong human connections to offer solutions to business customers
• Conducting outside prospecting and sales activities to grow revenue and achieve the assigned financial targets and growth goals
• Performing account openings, identifying and opening product solutions, and account servicing and maintenance for customers within the segment
• Actively developing both internal and external relationships and collaborating with branch partners, centers of influence, clients and other business line partners
• Referring clients to Business Banking and/or other U.S. Bancorp areas for additional needs

Requirements

• Bachelor's degree, or equivalent work experience
• Typically three or more years of customer service, consultative sales and/or prospecting experience
• Comprehensive knowledge of applicable bank and branch policies, procedures and support systems
• Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations
• Basic knowledge of cash flow management and business credit underwriting
• Effective written and verbal communication skills and can convey business recommendations in an effective manner

Core Competencies

Demonstrates expertise in providing comprehensive financial solutions and customer service to small businesses, leveraging strong relationship-building skills and knowledge of banking operations. Proficient in sales activities, account servicing, and collaborating with various stakeholders to achieve financial targets.

Highest-signal resume keywords

• Customer Service
• Consultative Sales
• Business Development
• Banking Operations
• Effective Communication

ATS Optimization Keywords

Hard Skills

• Financial Solutions
• Account Opening
• Product Knowledge
• Cash Flow Management
• Business Credit Underwriting

Soft Skills

• Relationship Building
• Collaboration
• Verbal Communication
• Written Communication

Certifications & Qualifications

• Bachelor's Degree

Industry Keywords

• U.S. Bank Core Values
• Customer Relationships
• Sales Activities
• Community Relations
• Branch Policies