Small Business Specialist 2

Jobtailor

Minot (ND)

On-site

USD 60,000 - 85,000

Full time

14 days+

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Job summary

Jobtailor in Minot, ND is seeking a banking professional to join our business banking team. You will deliver excellent customer service, offer financial solutions, and develop new business through outside prospecting while strengthening existing relationships.

In this role you will open accounts, provide product recommendations, and service client portfolios using digital tools and personal engagement to meet revenue targets.

Qualifications

Bachelor's degree or equivalent work experience.
Typically 1–3+ years of customer service, consultative sales and/or prospecting experience.
Comprehensive knowledge of applicable bank and branch policies, procedures and support systems.
Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations.
Basic knowledge of cash flow management and business credit underwriting.
Effective written and verbal communication skills and can convey business recommendations in an effective manner.

Responsibilities

Demonstrates excellent customer service in accordance with the bank's core values and supports client relationships.
Engages in outside prospecting and sales activities to grow revenue and achieve targets.
Involves opening accounts, identifying and recommending product solutions, and servicing accounts.
Balances digital tools with personal connections to offer financial solutions for business customers.
Develops new business opportunities and deepens existing relationships through routine calling and outreach.

Skills

Customer Service

Consultative Sales

Business Development

Banking Operations

Financial Solutions

Cash Flow Management

Account Servicing

Effective Communication

Relationship Building

Education

Bachelor's Degree

Tools

Digital Tools

Job description

Demonstrates excellent customer service in accordance with the U.S. Bank Core Values
Provides comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million
Actively deepens existing customer relationships through routine calling and develops new relationship opportunities through business development activities
Combines digital tools with strong human connections to offer solutions to business customers
Requires outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals
Involves account openings, identifying and opening product solutions and account servicing and maintenance

Requirements

Bachelor's degree, or equivalent work experience
Typically one to three or more years of customer service, consultative sales and/or prospecting experience
Comprehensive knowledge of applicable bank and branch policies, procedures and support systems
Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations
Basic knowledge of cash flow management and business credit underwriting
Effective written and verbal communication skills and can convey business recommendations in an effective manner

Core Competencies

Demonstrates expertise in customer service and consultative sales, with a strong focus on relationship building and business development. Possesses comprehensive knowledge of banking operations, financial solutions, and effective communication skills to convey business recommendations.

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