Small Business Relationship Manager - Denver, CO

Us Bank; Boulder (CO); On-site; USD 85,000 - 110,000; Full time

Job summary

U.S. Bank in Boulder, CO seeks a Small Business Relationship Manager (NMLS) to serve as the primary contact for small business clients, identifying financial solutions across loans, deposits, and cash management.

You will deepen relationships, conduct discovery, and collaborate with underwriting and portfolio teams to maintain credit quality and drive revenue while building community ties.

Qualifications

• Experience in relationship management for small business clients.
• Ability to analyze financials and tailor banking solutions.
• Underwriting expertise and knowledge of banking products.

Responsibilities

• Prospect for new small business clients and deepen existing relationships to drive revenue growth.
• Conduct discovery conversations to understand each client’s business, goals, financial needs, credit profile, and growth opportunities.
• Serve as the primary point of contact for small business clients and recommend appropriate solutions across loans, deposits, cash management, and other core banking products.
• Design and structure financial solutions aligned to client objectives, credit standards, portfolio quality expectations, and responsible banking practices.
• Manage portfolio performance and credit quality by monitoring market trends, identifying risk indicators, and applying underwriting judgment.
• Partner with underwriting, portfolio management, and internal teams to support timely reporting, portfolio management, and client outcomes.
• Address client concerns and coordinate across business lines to deliver integrated solutions.
• Build relationships in the community and identify development opportunities to increase visibility and impact.

Skills

Consultative selling

Financial analysis

Relationship management

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Small Business Relationship Manager NMLS is responsible for delivering excellent customer service in alignment with U.S. Bank Core Values while providing comprehensive financial solutions to complex small business clients with annual revenues generally between $500K and $2.5 million, typically not exceeding $5 million. This role deepens existing customer relationships through routine calling and develops new relationship opportunities through business development activities. The role combines digital tools with strong human connections, maintains a portfolio, and partners across internal and external networks to grow revenue and support client outcomes.

What you’ll do

• Prospect for new small business clients and deepen existing relationships to drive year-over-year revenue growth, loan production, deposits, and broader relationship value.
• Conduct discovery conversations to understand each client’s business, goals, financial needs, credit profile, and growth opportunities.
• Serve as the primary point of contact for small business clients and recommend appropriate solutions across loans, deposits, cash management, and other core banking products.
• Design and structure financial solutions aligned to client objectives, credit standards, portfolio quality expectations, and responsible banking practices.
• Manage portfolio performance and credit quality by monitoring market trends, identifying developing risk indicators, and applying sound underwriting judgment.
• Partner with underwriting, portfolio management, and internal teams to support timely reporting, responsive portfolio management, and effective client outcomes.
• Address client concerns and coordinate across business lines, engaging additional specialists as needed to deliver integrated solutions.
• Build relationships in the community, engage with local organizations, and identify business development opportunities that increase visibility and support community impact.

What you’ll bring

• Expert-level consultative selling, financial analysis, and relationship management skills.
• Advanced business acumen, underwriting expertise, and product knowledge to deliver sophisticated client solutions.