Small Business Regional Leader - Northeast and Mid Atlantic

Dickerson Group; United States; Remote; USD 125,000 - 175,000; Full time

Job summary

Dickerson Group is seeking a Small Business Regional Leader for the Northeast and Mid-Atlantic. This fully remote position is responsible for leading a service team to improve P&C operational policies and enhance client care through strong leadership and strategic alignment with organizational goals. Candidates should possess a bachelor's degree and 10-15 years of relevant experience in P&C administration.

Benefits

Comprehensive medical, dental, life, and disability insurance

401k plan

Generous paid time off

Qualifications

• 10-15 years of related experience in P&C administration.
• Strong history of client service.
• P&C broker’s license required.

Responsibilities

• Lead development and execution of Small Business P&C strategy.
• Collaborate with regional leaders to enhance operational efficiency.
• Resolve escalated client issues and manage communications.

Skills

Client Service

Leadership

Communication

Performance Management

Operational Efficiency

Education

Bachelor’s degree in business, communications, operations, or a related field

Job description

OVERVIEW

Alera Group is looking for a Small Business Regional Leader - Northeast and Mid-Atlantic. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you!

Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

The Small Business Regional Leader at Alera Group is responsible for leading a small business service team over a specified geographical area and delivering on the overall execution of the vision for small business. The goal of this position is to create an aligned culture around consistent, sustained, and effective P&C operational policies and practices in support of short and long-term business plans – including operating and financial objectives for the region and the practice overall. This role also manages client care for a small book of business.

RESPONSIBILITIES

• Lead the development and execution of the Small Business Property & Casualty (P&C) strategy, aligning with organizational goals and driving growth in partnership with executive and regional leadership.
• Collaborate cross-functionally with regional leaders, field partners, and executive management to enhance operational efficiency, streamline vendor relationships, and promote alignment on key initiatives.
• Monitor industry trends, conduct market research, and maintain strong external networks to proactively identify emerging strategies and maintain subject matter expertise in a dynamic insurance environment.
• Ensure all P&C operations comply with federal, state, and local regulations while upholding the highest ethical standards in business conduct.
• Provide strong leadership and mentorship to regional service teams, focusing on performance management, career development, team structure, and coaching to build a high-performing and engaged workforce.
• Resolve escalated issues related to clients, carriers, operations, or employee relations, and communicate key decisions and strategies effectively throughout the team.
• Support talent acquisition efforts across small business P&C by identifying, attracting, and retaining top talent within the organization.

QUALIFICATIONS

• Bachelor’s degree in business, communications, operations, or a related field
• 10-15 years of related experience in P&C administration with a carrier, broker, or consulting firm with a strong history of client service
• Experience leading and implementing new and improved P&C processes that include the development of measurable performance goals, metrics, and benchmarks
• Comfortable working in a fast-paced environment
• P&C broker’s license required
• Professional designations or certifications are preferred
• Other

BENEFITS

This job is fully remote

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.

Where required (including remote): Salary range is $125K to $175K per year.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understandwhat personal information we may collect and use as part of your application process.

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