Small Business Loan Workout Specialist

Digital Federal Credit Union; Hillsboro (OR); Hybrid; USD 59,000 - 71,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) match

Paid Time Off and holidays

Employee loan pricing

Job summary

First Tech is seeking a Small Business Loan Workout Specialist in Hillsboro, OR to manage a portfolio of delinquent and special asset SBA loans. You will analyze financials, negotiate modifications, coordinate collateral actions, and support recovery efforts while ensuring regulatory compliance.

You'll collaborate with internal teams and external counsel, document actions, and maintain audit-ready files. Hybrid schedule with regular hours, and benefits including health, 401(k), and paid time off

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or related field, or equivalent experience.
• 2+ years in consumer, small business, commercial lending, credit analysis, collections, workouts, or special assets management.
• Knowledge of loan structures, credit risk analysis, financial statement interpretation, and borrower cash flow analysis.
• Strong negotiation, problem-solving, and decision-making skills to develop workout solutions.
• Familiarity with regulatory requirements, loan recovery processes, SBA program requirements.
• Excellent written and verbal communication for collaboration with attorneys, vendors, and stakeholders.
• Proficiency with spreadsheets, financial analysis tools, and loan servicing systems.
• Strong organizational skills to manage priorities and maintain documentation.

Responsibilities

• Manage a portfolio of delinquent, criticized, classified, non-performing, and SBA-guaranteed small business loans while monitoring risk ratings.
• Analyze borrower financial statements, tax returns, cash flow, collateral values, and repayment capacity.
• Negotiate and document loan modifications, restructures, extensions, and forbearance to maximize recovery.
• Coordinate collateral actions, asset recovery efforts, and vendor relationships.
• Partner with legal counsel, trustees, and collection agencies on bankruptcies and enforcement actions.
• Prepare credit memoranda, action plans, impairment analyses, and recovery recommendations.
• Maintain audit-ready loan files and ensure compliance with lending regulations and SBA requirements.
• Support audits, examinations, and special projects with timely documentation and analysis.

Skills

Finance degree

Credit analysis

Lending experience

Negotiation

Regulatory knowledge

Communication

Financial modeling

Organization

Education

Bachelor's degree in Finance, Accounting, Business Administration

Tools

Loan servicing systems

Spreadsheets

Financial analysis tools

Job description

Description

The Small Business Loan Workout Specialist is responsible for managing a portfolio of delinquent, criticized, classified, non-performing, and special asset small business loans. This role develops and executes workout and recovery strategies, conducts financial and collateral analysis, coordinates legal and recovery actions, and partners with internal and external stakeholders to maximize loan recovery while minimizing credit losses and ensuring regulatory compliance.

Here's what you can expect from the job and what you need to be successful:

What You'll Do:

• Manage a portfolio of criticized, classified, delinquent, non-performing, and SBA-guaranteed small business loans while maintaining appropriate risk ratings and portfolio monitoring practices.
• Analyze borrower financial statements, tax returns, cash flow, collateral values, and repayment capacity to assess risk and develop effective workout strategies.
• Negotiate and document loan modifications, restructures, extensions, payment arrangements, settlements, and forbearance agreements designed to maximize recovery and minimize loss exposure.
• Coordinate repossessions, collateral liquidations, vehicle remarketing activities, asset recovery efforts, and vendor relationships associated with problem loan resolution.
• Partner with legal counsel, trustees, collection agencies, and recovery specialists regarding bankruptcies, litigation, judgments, and collateral enforcement actions.
• Prepare comprehensive credit memoranda, action plans, impairment analyses, and recovery recommendations for management review and approval.
• Maintain complete, accurate, and audit-ready loan files while ensuring compliance with lending regulations, SBA requirements, credit union policies, and accounting guidance.
• Support audits, examinations, regulatory reviews, and special projects by providing timely documentation, analysis, and subject matter expertise.

Essential Skills:

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field, or equivalent combination of education and experience.
• 2+ years of progressive experience in consumer, small business, commercial lending, credit analysis, collections, loan workouts, or special assets management.
• Demonstrated knowledge of loan structures, credit risk analysis, financial statement interpretation, and borrower cash flow analysis.
• Strong negotiation, problem-solving, and decision-making skills with the ability to develop practical workout and recovery solutions.
• Working knowledge of regulatory requirements, loan recovery processes, collateral liquidation practices, and SBA program requirements.
• Excellent written and verbal communication skills with the ability to effectively collaborate with members, attorneys, vendors, and internal stakeholders.
• Proficiency with spreadsheet applications, financial analysis tools, and loan servicing systems.
• Strong organizational skills with the ability to manage multiple priorities, maintain detailed documentation, and work independently.

Location:

Hillsboro, OR | Marlborough/Chelmsford, MA

Target Compensation:

$59,000 - $71,000

Schedule:

Monday - Friday | 8am-5pm (Hybrid)

Who We Are:

What makes First Tech different?

Every great journey begins with a bold idea-and ours is no different. First Tech and DCU were founded on the belief that financial solutions should put people first. That belief has fueled decades of innovation and service, rooted in the tech sector and expanding to support members from all walks of life.

Employees are eligible for:

• Traditional medical, dental, and vision coverage
• Generous 401(k) match
• Paid Time Off: You'll accrue up to 15 days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually
• Paid federal holidays
• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility subject to standard account requirements and underwriting criteria)

Employment Statements:

First Tech is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

First Tech is not currently offering Visa transfer/sponsorship for this position.