Small Business Growth & Relationship Banker

U.S. Bank; Northern (KY); Hybrid; USD 73,000 - 89,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Paid vacation

Holiday opportunities

Adoption assistance

Sick leave

Disability insurance

Parental leave

Job summary

U.S. Bank is seeking a customer-focused professional to provide financial solutions to small businesses, deepen relationships, and drive new business through targeted prospecting. The role blends digital tools with personal service and requires on-site presence five days a week.

The position requires 3+ years in customer service, consultative sales, and banking knowledge, with a Bachelor's degree or equivalent. Travel two+ hours weekly and work from a U.S. Bank location.

Qualifications

• Bachelor's degree, or equivalent work experience.
• Typically three or more years of customer service, consultative sales and/or prospecting experience.
• Comprehensive knowledge of applicable bank and branch policies, procedures and support systems.
• Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations.
• Basic knowledge of cash flow management and business credit underwriting.
• Effective written and verbal communication skills and can convey business recommendations in an effective manner.

Responsibilities

• Responsible for demonstrating excellent customer service in accordance with the U.S. Bank Core Values.
• Provides comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million.
• Actively deepens existing customer relationships through routine calling and develops new relationship opportunities through business development activities.
• Combines digital tools with strong human connections to offer solutions to business customers.
• This job requires outside prospecting and sales activities to grow revenue and achieve the assigned financial targets and growth goals.
• Other responsibilities include account openings, identifying and opening product solutions and account servicing and maintenance for customers within the segment.
• Actively develops both internal and external relationships and collaborates with branch partners, centers of influence, clients and other business line partners.
• Refers clients to Business Banking and/or other U.S. Bancorp areas for additional needs.

Skills

Customer service

Sales

Prospecting

Communication

Education

Bachelor's degree, or equivalent work experience

Job description

U.S. Bank is seeking a customer-focused professional to provide financial solutions to small businesses, deepen relationships, and drive new business through targeted prospecting. The role blends digital tools with personal service and requires on-site presence five days a week.

The position requires 3+ years in customer service, consultative sales, and banking knowledge, with a Bachelor's degree or equivalent. Travel two+ hours weekly and work from a U.S. Bank location.